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syncX Order Export CSV 3PL ERP

Export customizable report of orders to FTP/Email/Google Sheet

Orderify ‑ Order Edit Cancel

Let customers edit, cancel and reorder instantly

syncX Order Export CSV 3PL ERP

Export customizable report of orders to FTP/Email/Google Sheet

Orderify ‑ Order Edit Cancel

Let customers edit, cancel and reorder instantly

Overview

Overview

What is Orderify ‑ Order Edit Cancel?

Order Edit Customer Service is a Shopify app focused on streamlining order adjustments and customer service workflows. It enables merchants to edit orders, issue refunds, and communicate changes to customers efficiently.

Key Strengths:

  • Quick order modifications
  • Built-in customer notifications
  • Affordable pricing plans

Rating

Rating

114 Reviews
6.9
74 Reviews
7.9

Pricing

Pricing

  • $6-$19 / Month
  • Free Plan Available
  • 14 Days Free Trial
  • $4.99-$99.99 / Month
  • 30 Days Free Trial

Features

Features

  • Advanced filtering
  • Schedule exports
  • Auto export orders
  • Customizable order reports
  • Multiple formats support
  • Real-time data transfer
  • Reorder items
  • Edit orders
  • Cancel orders

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Pros

Pros

  • Reduces manual work by automatically exporting orders to external parties
  • Ensures accurate order processes by integrating with vendors, suppliers, or logistics partners
  • Supports almost any format like CSV, XML, and JSON which provides flexibility
  • Advanced Shopify Liquid formatting allows extensive customization of reports
  • Offers scheduling feature for automatic exports hourly, daily, etc
  • Customizable order reports in the exact format needed, including adding static fields
  • Customizable filters to streamline order management
  • Real-time data transfer when every order is created or fulfilled
  • Excellent customer service as per user feedback
  • Customers can cancel orders on their own, providing them more control
  • Customers can edit their orders independently, reducing errors and improving satisfaction
  • Simplifies the process of reordering previous purchases, encouraging repeat customers
  • Enhances customer experience by providing self-service options
  • Decreases customer support costs as customers handle simple tasks themselves
  • Increases overall sales through improved customer satisfaction and convenience

Cons

Cons

  • Order editing requires canceling the original order and reloading items in the shopping cart, which might cause confusion or inconvenience
  • Potential for increased order cancellations which might affect inventory management
  • Self-service cancellations may lead to loss of sales if not managed properly

Launched

Launched

May 16, 2016
May 01, 2016

Developer

Developer

Apps:

16460

Average Rating:

2.4

Reviews:

529,604

Apps:

16460

Average Rating:

2.4

Reviews:

529,604

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