Compare Swap Returns & Exchanges vs Rich Returns & Exchanges

Name: Rich Returns &amp; Exchanges
Brand: Shopify

Swap Returns & Exchanges

Reduce shipping & tracking costs, seamless returns + exchanges

Rich Returns & Exchanges

Allow customers to process returns, exchanges, and refunds

Swap Returns & Exchanges

Reduce shipping & tracking costs, seamless returns + exchanges

Rich Returns & Exchanges

Allow customers to process returns, exchanges, and refunds

Rating

24 Reviews

8.2

79 Reviews

7.4

Pricing

Install App More info

Features

Instant exchanges
Negotiated shipping rates
Full package protection
Customizable logistics
Cross-border commerce

Automated return labels
Automated email notifications
Custom-branded portal
Integrates with systems
Custom return rules

Screenshots

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Pros

Reduces logistics costs with negotiated shipping rates
Incentivizes instant exchanges and store credit over refunds
Fully customizable to brand preferences
Saves time by handling direct relationships with return shipping carriers
Enables international business growth with cross-border commerce
Provides full protection for every package
Excellent onboarding process with comprehensive support
User-friendly interface exceeds expectations

Streamline returns and exchanges to save valuable time and improve customer satisfaction
Custom-branded returns portal directly integrates with your store
Allows customers to quickly process returns and exchanges
Suggest exchanges instead of returns to recapture potential lost revenue
Automatically generate prepaid return labels from 50+ carriers worldwide
Automated emails keep customers informed throughout the entire process
Self-service portal reduces return processing time
Automate shipping return labels to make the process smooth for customers
Set up automated rules to accommodate return policy and exchange terms
Easy integration with business processes like ERP, IMS, CRM, & 3PL systems
Cost-effective compared to other return apps
Responsive customer support and customization options

Cons

No explicit mention of potential issues with setting customization preferences
Dependence on effectiveness of carrier relationships for optimal savings

Launched

Jan 03, 2024

Jan 22, 2019

Developer

Built by Shopify

Apps:

18934

Average Rating:

2.4

Reviews:

771,254

Built by Shopify

Apps:

18934

Average Rating:

2.4

Reviews:

771,254

Make Your Choice

Install App More info

Install App More info View alternatives

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