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Spur: WhatsApp API & Instagram

Instagram & WhatsApp Automations to Improve Sales & Support

Interakt ‑ WhatsApp Marketing

Recover abandoned carts and improve WhatsApp customer support

Spur: WhatsApp API & Instagram

Instagram & WhatsApp Automations to Improve Sales & Support

Interakt ‑ WhatsApp Marketing

Recover abandoned carts and improve WhatsApp customer support

Rating

Rating

77 Reviews
5.5
156 Reviews
8.3

Pricing

Pricing

  • $39-$499 / Month
  • 7 Days Free Trial
  • $15-$45 / Month
  • 14 Days Free Trial

Features

Features

  • Bulk whatsapp messages
  • Automated engagement conversion
  • Cart recovery messages
  • Quick response automation
  • Unified ecommerce inbox
  • Automated reminders
  • Order updates
  • Bulk campaigns
  • Double confirmation
  • Shared team inbox
  • Green tick
  • Chat widget
  • Auto-replies

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Pros

Pros

  • Automates Instagram and WhatsApp interactions
  • Converts social media engagement into sales
  • Helps recover abandoned carts via automated messages
  • Allows sending bulk messages with WhatsApp API
  • Provides quick responses to common queries, improving support efficiency
  • Centralized eCommerce-focused inbox for chats from Instagram, WhatsApp, and Facebook
  • Improves customer satisfaction and agent efficiency
  • Simple and transparent pricing model
  • Automated WhatsApp reminders for abandoned carts with a checkout link
  • CoD double confirmation flow on WhatsApp to reduce RTOs
  • Automated WhatsApp confirmations for order placement, shipment, and cancellation
  • WhatsApp Chat Widget for website visitors to easily reach out on WhatsApp
  • Auto-replies configuration for answering customer FAQs on WhatsApp
  • Bulk WhatsApp campaigns for product announcements and discounts
  • Shared team inbox for better management of incoming customer chats
  • Option to obtain a WhatsApp Green Tick for improved credibility

Cons

Cons

  • Learning curve to explore all available options
  • Initial setup might require iterations to get everything right
  • Issues with prolonged billing even after service migration
  • Poor customer support as indicated by users
  • Complex platform not easy to use
  • Lack of options for retargeting abandoned carts or sending order notifications
  • Potential for being a waste of money and time as expressed by some users

Launched

Launched

Sep 04, 2022
Jul 13, 2021

Developer

Developer

Apps:

1

Average Rating:

4.9

Reviews:

77

Apps:

2

Average Rating:

4

Reviews:

389

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