Compare Spur: AI Support & Marketing vs BIK Instagram, Whatsapp, Email

Name: BIK Instagram, Whatsapp, Email
Brand: Shopify

Spur: AI Support & Marketing

Instagram & WhatsApp Automations to Improve Sales & Support

BIK Instagram, Whatsapp, Email

Create intelligent segments to target customers

Spur: AI Support & Marketing

Instagram & WhatsApp Automations to Improve Sales & Support

BIK Instagram, Whatsapp, Email

Create intelligent segments to target customers

Rating

82 Reviews

9.1

129 Reviews

8.2

Pricing

Install App More info

Features

Bulk whatsapp messages
Automated engagement conversion
Cart recovery messages
Quick response automation
Unified ecommerce inbox

Abandoned cart recovery
Upsell and cross-sell
Welcome messages
Intelligent segments
Conversational messaging
Event triggers
Higher aov
Conversion boosts
Custom journeys
Growth strategy

Screenshots

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BIK Instagram, Whatsapp, Email screenshot

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Pros

Automates Instagram and WhatsApp interactions
Converts social media engagement into sales
Helps recover abandoned carts via automated messages
Allows sending bulk messages with WhatsApp API
Provides quick responses to common queries, improving support efficiency
Centralized eCommerce-focused inbox for chats from Instagram, WhatsApp, and Facebook
Improves customer satisfaction and agent efficiency
Simple and transparent pricing model

Enables 2-way communication on revenue generating flows such as Abandoned cart recovery, upsell, cross-sell, welcome messages, and web store event triggers
Helps in increasing Average Order Value (AOV), conversion rates, and purchases
Offers a dedicated growth strategy manager to help strategize more than 30 revenue-generating flows
Provides marketing campaigns and automations for multiple platforms including Whatsapp, Instagram, Email, and SMS
Includes a unified helpdesk to address client queries from all channels in a single dashboard
Positive customer reviews highlighting excellent customer support and responsiveness
Streamlines workflow by simplifying manual tasks, resulting in higher efficiency
Cost-effective platform according to user feedback

Cons

Learning curve to explore all available options
Initial setup might require iterations to get everything right

Negative reviews indicating issues with service continuity after the trial period ended
Complaints about the responsiveness and helpfulness of customer care after initial engagement
High pricing plans that may not be suitable for smaller businesses or startups
Instances of miscommunication regarding billing and plan upgrades

Launched

Sep 04, 2022

May 08, 2023

Developer

Built by Shopify

Apps:

18624

Average Rating:

2.4

Reviews:

765,189

Built by Shopify

Apps:

18624

Average Rating:

2.4

Reviews:

765,189

Make Your Choice

Install App More info View alternatives

Related blog

Top 5 Campaign Management Apps for Shopify in 2025 – Automate Marketing & Boost Sales

Compare Spur: AI Support & Marketing vs BIK Instagram, Whatsapp, Email

Spur: AI Support & Marketing

BIK Instagram, Whatsapp, Email

Spur: AI Support & Marketing