Compare Smile: Loyalty Rewards Program vs Joy Loyalty Program & Rewards

Name: Joy Loyalty Program &amp; Rewards
Brand: Joy Loyalty (by Avada)

Smile: Loyalty Rewards Program

Loyalty program - points, rewards, referrals, & VIP

Joy Loyalty Program & Rewards

Loyalty & Rewards Program with VIP Tiers, POS & Loyalty Page

Smile: Loyalty Rewards Program

Loyalty program - points, rewards, referrals, & VIP

Joy Loyalty Program & Rewards

Loyalty & Rewards Program with VIP Tiers, POS & Loyalty Page

Overview

What is Smile: Loyalty Rewards Program?

Smile Loyalty & Rewards is a Shopify app designed to help businesses create customizable loyalty and rewards programs. It allows merchants to incentivize repeat purchases through points, discounts, and VIP tiers.

Key Strengths:

Highly customizable rewards system
Seamless Shopify integration
Free plan available with basic features

What is Joy Loyalty Program & Rewards?

Joy Rewards & Loyalty Program is a Shopify app designed to help store owners boost customer retention through customizable rewards, points, and referral programs.

Key Strengths:

Easy-to-use interface with drag-and-drop customization
Supports multiple reward types (points, referrals, VIP tiers)
Seamless integration with Shopify stores

Rating

3,953 Reviews

9.5

1,476 Reviews

9.3

Pricing

Install App More info

Features

App integrations
Multi-language support
Coupons and discounts
Vip tiers
Membership perks
Referral programs
Engagement nudges
Customizable rewards
Guest shopper points
Program translation

App integrations
Discount stacking
Automated notifications
Loyalty page generator
Pos integration
Loyalty programs setup
Vip tiers management
Rewards customization

Screenshots

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Pros

No coding required for setup
Easy integration with various apps
Highly customizable to match brand aesthetics
Supports multiple languages
Offers various types of rewards and programs
Comprehensive support from a responsive team
Positive feedback on customer service and support
Effective at boosting sales and brand loyalty
Good documentation available
Free plan available that works well for some users

Easy to set up loyalty programs, VIP tiers, and rewards
Compatible with POS systems for a seamless in-store and online experience
Automated email notifications and app integrations
Offers a wide variety of reward and discount types
Manageable customer tiers, points, and missions with data export/import options
Positive customer service experiences repeatedly praised in reviews
Useful customer service chat feature that provides immediate support
Highly customizable with options for badges, cash back, coupons, and more

Cons

High cost for small businesses
Some features locked behind higher-tier plans
Issues with translating certain elements fully
Complaints about slow response time for support
No live chat support for quick assistance
Difficulty in setup for some users
Not available for Shopify's Starter Pack users

Some features are marked as 'Coming Soon' and have not been added for a long time
Issues with Klaviyo API integration that have not been resolved, affecting email marketing campaigns
Limited functionality with the referral program – cannot offer points for referrals, only discounts
Point balance function does not work with Shopify New account type
Some users feel the app's abilities are minimal for a rewards program
Coupons under the Reward list code do not show the actual amount of the coupon

Launched

Dec 01, 2014

Jun 27, 2021

Developer

Built by Smile.io

Apps:

Average Rating:

4.9

Reviews:

3,953

Built by Joy Loyalty (by Avada)

Apps:

Average Rating:

4.9

Reviews:

1,476

Make Your Choice

Install App More info View alternatives

Compare Smile: Loyalty Rewards Program vs Joy Loyalty Program & Rewards

Smile: Loyalty Rewards Program

Joy Loyalty Program & Rewards

Smile: Loyalty Rewards Program