Compare Smile: Loyalty Program Rewards vs Rivyo : Reviews & Loyalty App

Name: Rivyo : Reviews &amp; Loyalty App
Brand: Shopify

Smile: Loyalty Program Rewards

Loyalty program - points, rewards, referrals, & VIP

Rivyo : Reviews & Loyalty App

Product Reviews, Photos, Amazon/Aliexpress Reviews, Q&A, UGC

Smile: Loyalty Program Rewards

Loyalty program - points, rewards, referrals, & VIP

Rivyo : Reviews & Loyalty App

Product Reviews, Photos, Amazon/Aliexpress Reviews, Q&A, UGC

Rating

4,124 Reviews

8.6

893 Reviews

9.2

Pricing

Install App More info

Features

App integrations
Multi-language support
Coupons and discounts
Vip tiers
Membership perks
Referral programs
Engagement nudges
Customizable rewards
Guest shopper points
Program translation

Review rich snippets
Automated review collection
Photo review display
Q&a functionality
Review management
Social proof building
Mobile-responsive design
Import external reviews
Widgets for showcase
Star ratings on google
Custom review requests

Screenshots

+ 6 more

+ 4 more

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Pros

No coding required for setup
Easy integration with various apps
Highly customizable to match brand aesthetics
Supports multiple languages
Offers various types of rewards and programs
Comprehensive support from a responsive team
Positive feedback on customer service and support
Effective at boosting sales and brand loyalty
Good documentation available
Free plan available that works well for some users

Helps merchants build trust by showcasing verified reviews and ratings, which are critical for improving conversions and sales.
Offers various layout options for displaying reviews, such as grids, sliders, and widgets that can be embedded on product pages, homepage, or elsewhere.
Includes tools for collecting reviews via email requests, photo/video reviews, and importing reviews from other platforms like Amazon/AliExpress.
Supports integration with Google Shopping, allowing merchants to display star ratings in Google search results, boosting visibility and click-through rates.
Customers can submit photo and video reviews, adding authenticity and engagement to the reviews displayed.
Automates review requests, follow-ups, and thank-you emails, saving merchants time and ensuring consistent engagement with customers.
Generates rich snippets for reviews, improving a store's search engine ranking and making listings more attractive in search results.
Offers competitive pricing with a free plan and affordable premium tiers, making it accessible to small and medium-sized businesses.
Works seamlessly with most Shopify themes and allows customization for merchants with specific design needs.

Cons

High cost for small businesses
Some features locked behind higher-tier plans
Issues with translating certain elements fully
Complaints about slow response time for support
No live chat support for quick assistance
Difficulty in setup for some users
Not available for Shopify's Starter Pack users

The free plan offers basic functionalities, but advanced features like automation, photo reviews, and Google Shopping integration are restricted to paid plans.
Merchants cannot test different review displays or formats to find what converts best, which limits optimization opportunities.
While the app offers moderation options, the manual review approval process can be time-consuming for merchants with a high volume of incoming reviews.
Lacks advanced analytics to track the impact of reviews on sales, conversions, and customer behavior.

Launched

Dec 01, 2014

Jun 24, 2018

Developer

Built by Shopify

Apps:

21024

Average Rating:

2.4

Reviews:

807,772

Built by Shopify

Apps:

21024

Average Rating:

2.4

Reviews:

807,772

Make Your Choice

Install App More info View alternatives

Compare Smile: Loyalty Program Rewards vs Rivyo : Reviews & Loyalty App

Smile: Loyalty Program Rewards

Rivyo : Reviews & Loyalty App

Smile: Loyalty Program Rewards