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Smartreply AI Customer Service

SmartReply AI automates Facebook/Instagram DMs/Comments

SmartCA: Customer Attribute

Add unlimited number of fields to registration and cart page

Smartreply AI Customer Service

SmartReply AI automates Facebook/Instagram DMs/Comments

SmartCA: Customer Attribute

Add unlimited number of fields to registration and cart page

Rating

Rating

21 Reviews
8.2
58 Reviews
7.7

Pricing

Pricing

  • $49-$249 / Month
  • 14 Days Free Trial
  • $14.99-$39.99 / Month
  • Free Plan Available
  • 14 Days Free Trial

Features

Features

  • Customer engagement
  • Product recommendations
  • Discount codes
  • Automated dms
  • Comment responses
  • Ai replies
  • Custom registration fields
  • Custom cart fields
  • Customer data collection
  • Edit account information
  • Image upload options
  • Attributes on checkout
  • Email template integration

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Pros

Pros

  • Automates Facebook/Instagram DMs and comments, saving time
  • Can engage customers with product recommendations and discount codes
  • Helps to automatically double comments by responding to them on posts
  • Auto DM feature for everyone who comments, increasing engagement
  • Uses AI to reply to comments and DMs, providing dynamic product recommendations
  • Helps unlock organic DM subscribers, similar to email/sms for Messenger
  • Rated highly by users for managing responses on social media campaigns efficiently
  • Transforms engagement with customers on ads, making it feel futuristic
  • Allows shop owners to collect all necessary information about customers
  • Customers can upload images and edit their information on the account page
  • Ability to place fields on the registration, account, and cart pages to gather customer data
  • Customers can select from available options, type text, leave comments, etc
  • Captured attributes are shown on the checkout page, email templates, and particular products

Cons

Cons

  • Inconsistent performance; sometimes the app works and sometimes it doesn't
  • Issues with required fields preventing customers from checking out despite entering information
  • Conditional attributes don't always function properly
  • Customer service is reported as terrible
  • May cause frustration for both shop owners and customers due to unpredictable behavior

Launched

Launched

Mar 19, 2024
Mar 21, 2017

Developer

Developer

Apps:

2

Average Rating:

5

Reviews:

25

Apps:

16460

Average Rating:

2.4

Reviews:

529,604

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