Compare Simply Shipping Protection vs Order Score & Package Protect

Name: Order Score &amp; Package Protect
Brand: Shopify

Simply Shipping Protection

Gain additional revenue & cart upsell by shipping protection.

Order Score & Package Protect

All carrier shipping protection including at checkout

Simply Shipping Protection

Gain additional revenue & cart upsell by shipping protection.

Order Score & Package Protect

All carrier shipping protection including at checkout

Rating

127 Reviews

7.9

45 Reviews

6.7

Pricing

Install App More info

Features

Customization options
Slide cart integration
Cart drawer integration
One-click claims
Comprehensive reports
Recharge integration
Streamlined claims portal
Auto protection settings
Rebuy integration
Icart drawer integration
Flits integration

Multi-carrier coverage
Checkout cart protection
Fast claim payments
Automated coverage rules
24/7 claim tracking

Screenshots

+ 3 more

Order Score & Package Protect screenshot

+ 2 more

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Pros

Allows merchants to offer shipping protection directly to customers, eliminating third-party insurers
Simplifies the claims process with a streamlined claim portal and one-click customer claims
Offers customization options and configurable auto shipping protection settings
Automates protection coverage through a user-friendly interface
Tracks claims and revenue with comprehensive reports
Integrates with several platforms like Rebuy, Cart Drawer, iCart Drawer, Slide Cart, Flits, and Recharge
Helps merchants differentiate themselves, promote customer loyalty, and reduce financial risks

Comprehensive package protection against damage, loss, and theft
Pay-as-you-go model offers flexibility
Ability to set rules for automatic order coverage based on value, SKU, or location
Customers can elect to add protection at checkout, enhancing their purchasing experience
Claims are typically paid in a matter of days, contributing to customer satisfaction through fast refunds or reorders
24/7 tracking of claims with an online portal for easy invoice payment
Dedicated support for shipping protection and claims questions

Cons

Reports of the app being hard to install and not working consistently
Communication with support is poor, taking days or weeks to respond with no effective solutions
Issues with the app's code remaining in the system post-uninstallation, requiring manual removal
Reported non-functionality with ReCharge and other integrated platforms
Negative reviews highlight overall dissatisfaction with support and lack of responsiveness from the development team

Potential for rapid increase in insurance rates without warning after filing claims
No flexibility or negotiation in bringing down increased rates
Insurance charges might be applied to the full MSRP value even if the product was bought at a discount or on sale
Some users experienced minor bumps with the app initially

Launched

Jan 13, 2021

Jan 20, 2021

Developer

Built by Shopify

Apps:

19130

Average Rating:

2.4

Reviews:

782,710

Built by Shopify

Apps:

19130

Average Rating:

2.4

Reviews:

782,710

Make Your Choice

Install App More info View alternatives

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Related blog

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Compare Simply Shipping Protection vs Order Score & Package Protect

Simply Shipping Protection

Order Score & Package Protect

Simply Shipping Protection