Compare Simply Shipping Protection vs Guide Shipping Insurance

Name: Guide Shipping Insurance
Brand: Guide Inc

Simply Shipping Protection

Gain additional revenue & cart upsell by shipping protection.

Guide Shipping Insurance

Shipping Protection Order Protection Shipping Insurance Route

Simply Shipping Protection

Gain additional revenue & cart upsell by shipping protection.

Guide Shipping Insurance

Shipping Protection Order Protection Shipping Insurance Route

Rating

127 Reviews

7.9

44 Reviews

7.7

Pricing

Install App More info

Features

Customization options
Slide cart integration
Cart drawer integration
One-click claims
Comprehensive reports
Recharge integration
Streamlined claims portal
Auto protection settings
Rebuy integration
Icart drawer integration
Flits integration

Quick installation
Increase revenue
Customer loyalty
Checkout protection
Instant resolutions
Premium insurance

Screenshots

+ 3 more

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Pros

Allows merchants to offer shipping protection directly to customers, eliminating third-party insurers
Simplifies the claims process with a streamlined claim portal and one-click customer claims
Offers customization options and configurable auto shipping protection settings
Automates protection coverage through a user-friendly interface
Tracks claims and revenue with comprehensive reports
Integrates with several platforms like Rebuy, Cart Drawer, iCart Drawer, Slide Cart, Flits, and Recharge
Helps merchants differentiate themselves, promote customer loyalty, and reduce financial risks

Easy installation and onboarding process
Proactive customer support with quick replies
Competitive rates and reasonable pricing
Smooth user experience with Checkout Extensibility
Instant resolutions for lost, damaged, or stolen packages
Adds new revenue by offering shipping protection at checkout
Professional integration that enhances the site
Full MSRP replacements with approve-all-claims model
Supports multiple protections including damage, theft, and chargebacks
Customer updates within 24 hours for submitted claims

Cons

Reports of the app being hard to install and not working consistently
Communication with support is poor, taking days or weeks to respond with no effective solutions
Issues with the app's code remaining in the system post-uninstallation, requiring manual removal
Reported non-functionality with ReCharge and other integrated platforms
Negative reviews highlight overall dissatisfaction with support and lack of responsiveness from the development team

Launched

Jan 13, 2021

Oct 13, 2020

Developer

Built by Shopify

Apps:

16460

Average Rating:

2.4

Reviews:

529,604

Built by Guide Inc

Apps:

Average Rating:

4.7

Reviews:

Make Your Choice

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Compare Simply Shipping Protection vs Guide Shipping Insurance

Simply Shipping Protection

Guide Shipping Insurance

Simply Shipping Protection