Compare Shipway Order Tracking vs Order Lookup

Name: Order Lookup | venntov
Brand: Shopify

Shipway Order Tracking

Order Tracking, Track Order, Order Lookup, Upsell, EDD

Order Lookup | venntov

Live order tracking for your customers. They'll love it.

Shipway Order Tracking

Order Tracking, Track Order, Order Lookup, Upsell, EDD

Order Lookup | venntov

Live order tracking for your customers. They'll love it.

Rating

63 Reviews

6.6

36 Reviews

6.7

Pricing

Install App More info

Features

Product recommendations
Order tracking
Collect reviews
Branded tracking page
Status updates
Nps calculation
Handle queries

Real-time updates
Carrier integration
Customer portal
Customizable page
Live order tracking

Screenshots

+ 2 more

+ 3 more

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Pros

Offers seamless post-purchase experience that drives repeat purchases and customer loyalty
Provides proactive order tracking and status updates via SMS, Email, and WhatsApp
Includes branded order tracking page with an estimated delivery date
Features a feedback and review widget to collect customer reviews and calculate NPS score
Handles customer queries efficiently
Increases repeat purchases with product recommendations
Positive user review highlighting excellent support and satisfaction

Reduces support requests by providing real-time order tracking information for customers
Adds an easy-to-use customer-facing portal to Shopify storefronts
Empowers customers to access their order information using their email and order number
Includes any store owner-added notes or tracking information in the portal
Supports order tracking across over 100 shipping carriers
Offers a customizable order lookup page to fit branding and store design

Cons

Repetitive description in the application details may indicate lack of additional unique features
Limited availability of reviews to assess broader user experience and potential drawbacks
No information on integration with various eCommerce platforms beyond general D2C

May require initial setup and customization to integrate seamlessly with existing Shopify storefront
Relies on customer interaction with the portal; customers who prefer direct support might not engage with it
Potential technical issues if there are changes or disruptions in shipping carrier APIs

Launched

Jun 14, 2016

Oct 10, 2012

Developer

Built by Shopify

Apps:

16467

Average Rating:

2.4

Reviews:

529,604

Built by Shopify

Apps:

16467

Average Rating:

2.4

Reviews:

529,604

Make Your Choice

Install App More info View alternatives

Install App More info

Compare Shipway Order Tracking vs Order Lookup | venntov

Shipway Order Tracking

Order Lookup | venntov

Shipway Order Tracking