Compare Shiprocket: eCommerce Shipping vs ShipRobot ‑ Shipping Labels

Name: ShipRobot ‑ Shipping Labels
Brand: CodeBase

Shiprocket: eCommerce Shipping

eCommerce Shipping Solution Powering 2 Lac+ Online Sellers

ShipRobot ‑ Shipping Labels

Multicarrier Shipping Solutions for eCommerce and Marketplaces

Shiprocket: eCommerce Shipping

eCommerce Shipping Solution Powering 2 Lac+ Online Sellers

ShipRobot ‑ Shipping Labels

Multicarrier Shipping Solutions for eCommerce and Marketplaces

Rating

552 Reviews

2.8

23 Reviews

7.7

Pricing

Install App More info

Features

Returns management
International shipping
Branded tracking page
Competitive shipping rates
Courier recommendation
Refund management
Instant order updates
Automated shipping workflows
Buyer communication

Print shipping labels
Order syncing
Order status management

Screenshots

Shiprocket: eCommerce Shipping screenshot

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Pros

Unified interface to manage shipping with over 25+ courier partners
Serves over 24000+ pincodes in India and 220+ countries and territories worldwide
Offers services such as Courier Recommendation Engine (CORE), branded tracking pages, and instant order updates via email, WhatsApp, and SMS
Includes features like Automated Shipping Workflows, Returns and Refund Management, and Buyer Communication Management
Provides competitive shipping rates

Tightly integrated with Shopify, allowing seamless operations
Supports multiple sales channels and shipping carriers, offering flexibility for businesses
Eliminates the need to visit various websites to create shipping labels, saving time and effort
Real-time order syncing from Shopify store ensures up-to-date information
Easy to print shipping labels for orders with just a few clicks, simplifying the process
Automatic update of shipping statuses within the store provides accurate tracking

Cons

Frequent issues with on-time deliveries, resulting in significant delays (10-15 days extra)
Poor customer service and support, requiring multiple follow-ups (7-10 calls)
Problems with missed pickups and lack of communication regarding delays
Issues with undelivered RTO (Return to Origin) orders and lack of proper resolution
Unaffected ticket cases and delayed or unpaid reimbursement for lost or damaged shipments
Complaints about inconsistent rate calculations leading to unexpected charges
Problems with early COD payments not being processed timely, affecting cash flow for businesses
Frequent weight discrepancy issues and arbitrary deductions from wallet balances
Customer care often disconnects calls and provides unhelpful responses

No information available on the pricing structure, which could affect budget planning
The user interface and user experience details are not provided, which may impact usability

Launched

Jul 05, 2017

May 29, 2013

Developer

Built by Shiprocket - Shipping in India

Apps:

Average Rating:

2.2

Reviews:

570

Built by CodeBase

Apps:

Average Rating:

4.9

Reviews:

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Compare Shiprocket: eCommerce Shipping vs ShipRobot ‑ Shipping Labels

Shiprocket: eCommerce Shipping

ShipRobot ‑ Shipping Labels

Shiprocket: eCommerce Shipping