Compare Shipping Protection ‑ Navidium vs Boxtal ‑ Shipping solution

Name: Boxtal ‑ Shipping solution
Brand: Boxtal

Shipping Protection ‑ Navidium

Inhouse shipping insurance or shipping protection alternative.

Boxtal ‑ Shipping solution

Benefit from negotiated rates for all carriers.

Shipping Protection ‑ Navidium

Inhouse shipping insurance or shipping protection alternative.

Boxtal ‑ Shipping solution

Benefit from negotiated rates for all carriers.

Overview

What is Shipping Protection ‑ Navidium?

Navidium Shipping Protection safeguards your Shopify orders against lost, stolen, or damaged shipments. It integrates seamlessly with Shopify and automates claims processing.

Key Strengths:

Automated claims handling for faster resolution
Customizable protection plans based on order value
No upfront costs—pay per protected order

What is Boxtal ‑ Shipping solution?

Boxtal is a shipping solution that connects Shopify stores with a network of international carriers. It focuses on cost-effective cross-border shipping and offers real-time rate comparisons.

Key Strengths:

Access to competitive international shipping rates.
Seamless Shopify integration with order sync.
Customizable shipping rules and delivery options.

Rating

299 Reviews

6.7

36 Reviews

5.5

Pricing

Install App More info

Features

Claims management
1-click refunds/reorders
Self-service platform
Upsell integration
Digital product upsells
Control on pricing

Negotiated shipping rates
Multi-carrier support
Unified billing
Parcel point map
Automate shipping rules

Screenshots

Shipping Protection ‑ Navidium screenshot

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Pros

Self-service platform gives flexibility and control to the users
Enables creation of a self-funded shipping protection plan, eliminating the need for third-party insurance
Users keep 100% of what is collected from shipping protection premiums, increasing potential profits
Ability to upsell digital products and order protection during cart checkout
Includes reporting features, price control, claims portal, and options for 1-click refunds/reorders
Integration with popular apps and services such as Recharge, Rebuy, Bold, Slide Cart, Subscriptions, Tapcart, and AntiFraud
Offsets the cost of lost or damaged shipments through digital product upsells

Benefit from negotiated rates for all carriers without volume conditions
Unique billing and customer service regardless of carriers chosen
Parcel point map can be added to checkout for convenience
Automation of shipping rules to generate shipping labels
Support for shipping with various carriers to and from France
Excellent customer service and support, specifically mentioned by multiple users
Proven track record of handling high volumes of shipments efficiently

Cons

Not an official insurance provider, meaning it does not underwrite plans
Risk of increased customer claims without third-party underwriting support
Managing claims and issues internally may require additional resources and customer service effort
Potential financial risk for businesses if claims exceed the collected protection fees
May require specialized knowledge to fully leverage the platform's features and integrations

Mixed reviews on customer service quality; one review described it as 'catastrophic and bad faith'
Issues with compensation for damaged packages and re-shipping blocked packages

Launched

Nov 25, 2021

Oct 02, 2019

Developer

Built by Navidium Apps

Apps:

Average Rating:

3.7

Reviews:

328

Built by Boxtal

Apps:

Average Rating:

4.6

Reviews:

Make Your Choice

Install App More info View alternatives

Install App More info

Related blog

6 Best Warranty and Insurance Apps for Shopify in 2025 to Protect Orders and Build Trust

Compare Shipping Protection ‑ Navidium vs Boxtal ‑ Shipping solution

Shipping Protection ‑ Navidium

Boxtal ‑ Shipping solution

Shipping Protection ‑ Navidium