Compare Sense WA - WhatsApp Marketing vs Whatsy: WhatsApp Chat & Share

Name: Whatsy: WhatsApp Chat &amp; Share
Brand: Shopify

Sense WA - WhatsApp Marketing

Connect with customers via WhatsApp & improve customer service

Whatsy: WhatsApp Chat & Share

Improve customer service & sales with WhatsApp live chat

Sense WA - WhatsApp Marketing

Connect with customers via WhatsApp & improve customer service

Whatsy: WhatsApp Chat & Share

Improve customer service & sales with WhatsApp live chat

Overview

What is Whatsy: WhatsApp Chat & Share?

WhatsY is a WhatsApp chat and review-sharing app designed to enhance customer interactions. It allows businesses to share reviews, automate chats, and boost engagement through WhatsApp.

Key Strengths:

WhatsApp chat automation for quick responses
Review sharing and collection features
User-friendly interface for easy setup

Rating

6 Reviews

8.2

39 Reviews

9.1

Pricing

More info

Install App More info

Features

Live chat support
Abandoned cart reminders
Order updates
Click-to-chat icon
Template messages
Integrated messages

Whatsapp chat
Whatsapp share
Auto welcome message
Multiple chat agents
Proactive messages

Screenshots

Sense WA - WhatsApp Marketing screenshot

+ 1 more

Whatsy: WhatsApp Chat & Share screenshot

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Pros

Quick and effective connection with customers via WhatsApp
Reduces customer service inquiries by sending order updates and abandoned cart reminders
Increases sales by reducing abandoned carts
Provides live chat support with a click-to-chat icon
Includes template messages for quick and efficient communication
Integrated WhatsApp messages through in-app links
Ability to send messages from a list of orders or abandoned carts
Customizable click-to-chat icon on the merchant's website

Improves customer service and sales by facilitating direct communication
Easy to install and use, no coding skills required
Supports multiple free chat agents, enhancing customer support capabilities
Features auto welcome messages or proactive messages to engage customers promptly
Allows visitors to quickly share information via WhatsApp
Taps into the widespread popularity and user base of WhatsApp

Cons

Limited to WhatsApp users, excluding customers who do not use the platform
Potential over-reliance on template messages reducing personalized customer interactions
Requires consistent monitoring to maintain quick response times
Possible increase in WhatsApp-related notifications and interruptions
Privacy concerns from customers about receiving messages via WhatsApp

Limited to users who have WhatsApp, potentially excluding some customers
Dependence on WhatsApp's uptime and functionality; any issues with WhatsApp impact this app
Lacks integration with other messaging platforms, restricting multichannel support

Launched

Mar 26, 2023

Mar 22, 2021

Developer

Built by Shopify

Apps:

18934

Average Rating:

2.4

Reviews:

771,213

Built by Shopify

Apps:

18934

Average Rating:

2.4

Reviews:

771,213

Make Your Choice

More info

Install App More info

Compare Sense WA - WhatsApp Marketing vs Whatsy: WhatsApp Chat & Share

Sense WA - WhatsApp Marketing

Whatsy: WhatsApp Chat & Share

Sense WA - WhatsApp Marketing