Compare Sense WA - WhatsApp Marketing vs LimeChat: WhatsApp Support+AI

Name: LimeChat: WhatsApp Support+AI
Brand: Shopify

Sense WA - WhatsApp Marketing

Connect with customers via WhatsApp & improve customer service

LimeChat: WhatsApp Support+AI

Build AI-driven WhatsApp journeys. Market & convert on chat!

Sense WA - WhatsApp Marketing

Connect with customers via WhatsApp & improve customer service

LimeChat: WhatsApp Support+AI

Build AI-driven WhatsApp journeys. Market & convert on chat!

Rating

6 Reviews

8.2

49 Reviews

9.1

Pricing

More info

Install App More info

Features

Live chat support
Abandoned cart reminders
Order updates
Click-to-chat icon
Template messages
Integrated messages

Customer journeys
Abandoned cart messages
Ai-driven whatsapp commerce
Gpt chatbots
Spam-free marketing
Whatsapp selling
Complete crm
Ai-powered analytics

Screenshots

Sense WA - WhatsApp Marketing screenshot

+ 1 more

LimeChat: WhatsApp Support+AI screenshot

+ 1 more

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Pros

Quick and effective connection with customers via WhatsApp
Reduces customer service inquiries by sending order updates and abandoned cart reminders
Increases sales by reducing abandoned carts
Provides live chat support with a click-to-chat icon
Includes template messages for quick and efficient communication
Integrated WhatsApp messages through in-app links
Ability to send messages from a list of orders or abandoned carts
Customizable click-to-chat icon on the merchant's website

Enhances WhatsApp communication strategy and customer experience
Contributes to improved revenue through effective integration and support
Offers easy integration and fully automated journeys and campaign reports
Provides valuable support with a responsive customer service team
Drives impressive retention rates and engages new and existing customers
LimeChat is viewed as a partner in business growth, not just a service provider
Scales operations without additional support staff via GPT-powered chatbots
Ensures spam-free WhatsApp marketing
Complies with GDPR, SOC2, and ISO27001 for data protection

Cons

Limited to WhatsApp users, excluding customers who do not use the platform
Potential over-reliance on template messages reducing personalized customer interactions
Requires consistent monitoring to maintain quick response times
Possible increase in WhatsApp-related notifications and interruptions
Privacy concerns from customers about receiving messages via WhatsApp

Launched

Mar 26, 2023

Nov 14, 2021

Developer

Built by Shopify

Apps:

18915

Average Rating:

2.4

Reviews:

771,113

Built by Shopify

Apps:

18915

Average Rating:

2.4

Reviews:

771,113

Make Your Choice

More info

Install App More info

Compare Sense WA - WhatsApp Marketing vs LimeChat: WhatsApp Support+AI

Sense WA - WhatsApp Marketing

LimeChat: WhatsApp Support+AI

Sense WA - WhatsApp Marketing