Compare Rivo: Loyalty Program, Rewards vs TrustWILL Loyalty & Referrals

Name: TrustWILL Loyalty &amp; Referrals
Brand: Shopify

Rivo: Loyalty Program, Rewards

DTC Retention platform || Loyalty, Referrals & Memberships

TrustWILL Loyalty & Referrals

Loyalty program with Points, Rewards, Referral, VIP, & POS

Rivo: Loyalty Program, Rewards

DTC Retention platform || Loyalty, Referrals & Memberships

TrustWILL Loyalty & Referrals

Loyalty program with Points, Rewards, Referral, VIP, & POS

Rating

1,396 Reviews

7.3

732 Reviews

Pricing

Install App More info

Features

Regular updates
Referral programs
Customizable loyalty
Membership integration
Stack integration
Developer toolkit

Multi-language support
Discount management
Points system
Referral incentives
Pos integration
Customizable loyalty program
Vip membership tiers
Flash sales
Data import support
Reward customization

Screenshots

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Pros

Fully customizable loyalty and referrals platform
Built for fast growing DTC brands
24/7 world class live chat support
Instant integration with various tech stacks (Klaviyo, Gorgias, Postscript, etc)
Weekly product updates using the latest Shopify tech
Variety of loyalty programs and reward options
Extremely positive customer reviews, especially regarding support team
Cost-effective compared to other loyalty solutions
Offers full customization with the Rivo Developer Toolkit

Highly customizable: Easy to customize brand loyalty programs with various features.
Multiple reward options: Offers points, rewards, referral programs, VIP tiers, limited-time offers, etc.
Seamless integration: Supports data import from other loyalty apps like Smile.io, Loyaltylion, Rivo, Growave, Yotpo(Swell), Joy, BON.
User feedback: Customers report excellent and responsive support.
Effective customer engagement: Boosts repeat purchases and engagement.
POS support: Connects online and offline store data and analytics.
Discount management: Supports various discount types and custom code campaigns.
Free plan availability: Basic functions available in the free plan, suitable for novice store owners.
Transparent pricing: Fair and transparent pricing models.
Multi-language support: Supports multiple languages.
Interface user-friendliness: Easy to use and make quick edits.

Cons

Setup can be time-consuming (up to 3 hours for some users)
Initial hiccups with understanding all features and settings
Limited training courses available for newbies
Some users experienced issues with fraud detection tools
Flat-rate support option or additional training might be beneficial

Learning curve: Users new to loyalty apps need time to learn and utilize all features.
Dependence on paid plans: Some advanced features are accessible only with paid plans.

Launched

Jan 17, 2021

Oct 11, 2021

Developer

Built by Shopify

Apps:

20097

Average Rating:

2.4

Reviews:

807,383

Built by Shopify

Apps:

20097

Average Rating:

2.4

Reviews:

807,383

Make Your Choice

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Compare Rivo: Loyalty Program, Rewards vs TrustWILL Loyalty & Referrals

Rivo: Loyalty Program, Rewards

TrustWILL Loyalty & Referrals

Rivo: Loyalty Program, Rewards