Compare Rivo: Loyalty Program, Rewards vs OneLoyalty: Loyalty & Rewards

Name: OneLoyalty: Loyalty &amp; Rewards
Brand: OneCommerce.io

Rivo: Loyalty Program, Rewards

DTC Retention platform || Loyalty, Referrals & Memberships

OneLoyalty: Loyalty & Rewards

Drive repeat purchase rate with powerful loyalty & rewards

Rivo: Loyalty Program, Rewards

DTC Retention platform || Loyalty, Referrals & Memberships

OneLoyalty: Loyalty & Rewards

Drive repeat purchase rate with powerful loyalty & rewards

Rating

2,557 Reviews

9.2

136 Reviews

8.3

Pricing

Install App More info

Features

Regular updates
Referral programs
Customizable loyalty
Membership integration
Stack integration
Developer toolkit

Referral programs
Earn points activities
Reward options
Custom programs
Membership rewards
Points expiration
Loyalty widget

Screenshots

+ 5 more

+ 8 more

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Pros

Fully customizable loyalty and referrals platform
Built for fast growing DTC brands
24/7 world class live chat support
Instant integration with various tech stacks (Klaviyo, Gorgias, Postscript, etc)
Weekly product updates using the latest Shopify tech
Variety of loyalty programs and reward options
Extremely positive customer reviews, especially regarding support team
Cost-effective compared to other loyalty solutions
Offers full customization with the Rivo Developer Toolkit

Exceptional customer service and support, frequently praised by users
User interface is intuitive and clean, making it easy to navigate
Wide range of features including rewards for purchases and interactions, customizable loyalty widgets, and referral programs
Highly responsive support team, often mentioned by name (eg, Ellie, Rosie, Emily)
Smooth performance with no noticeable bugs or crashes reported
Easy and quick setup process, even for those with minimal technical skills
Free to use while offering comprehensive and customizable features
Encourages valuable customer actions like follow on social media and returning for repeat purchases
Helps drive repeat purchases and customer retention with various rewards such as discounts, free shipping, and gift options

Cons

Setup can be time-consuming (up to 3 hours for some users)
Initial hiccups with understanding all features and settings
Limited training courses available for newbies
Some users experienced issues with fraud detection tools
Flat-rate support option or additional training might be beneficial

Some users experienced issues with the app loading and widgets not displaying properly
Concerns about reliability and dependence on third-party integrations, especially regarding the potential impact on frontend customer experience
App might not be ideal for long-term use if developers decide to impose a paid plan or discontinue the free version
Lack of built-in features within Shopify, requiring reliance on the app for reward solutions

Launched

Jan 17, 2021

Apr 10, 2024

Developer

Built by Rivo

Apps:

Average Rating:

4.9

Reviews:

2,557

Built by OneCommerce.io

Apps:

Average Rating:

4.8

Reviews:

6,926

Make Your Choice

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Compare Rivo: Loyalty Program, Rewards vs OneLoyalty: Loyalty & Rewards

Rivo: Loyalty Program, Rewards

OneLoyalty: Loyalty & Rewards

Rivo: Loyalty Program, Rewards