Compare Rivo: Loyalty Program, Rewards vs Okendo: Reviews & Loyalty

Name: Okendo: Reviews &amp; Loyalty
Brand: Shopify

Rivo: Loyalty Program, Rewards

DTC Retention platform || Loyalty, Referrals & Memberships

Okendo: Reviews & Loyalty

Product ratings, reviews, photos/videos, UGC, Q&A, feedback.

Rivo: Loyalty Program, Rewards

DTC Retention platform || Loyalty, Referrals & Memberships

Okendo: Reviews & Loyalty

Product ratings, reviews, photos/videos, UGC, Q&A, feedback.

Rating

1,396 Reviews

7.9

1,276 Reviews

7.9

Pricing

Install App More info

Features

Regular updates
Referral programs
Customizable loyalty
Membership integration
Stack integration
Developer toolkit

Product recommendation quizzes
Automated review collection
Customizable review formats
Unified customer profiles
Post-checkout referrals
Shopify shop integration
Media galleries display

Screenshots

+ 5 more

+ 7 more

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Pros

Fully customizable loyalty and referrals platform
Built for fast growing DTC brands
24/7 world class live chat support
Instant integration with various tech stacks (Klaviyo, Gorgias, Postscript, etc)
Weekly product updates using the latest Shopify tech
Variety of loyalty programs and reward options
Extremely positive customer reviews, especially regarding support team
Cost-effective compared to other loyalty solutions
Offers full customization with the Rivo Developer Toolkit

High-impact social proof with extensive range of customizable review formats
Acquisition of new customers through referrals and increased retention through loyalty programs
Opportunity to collect continuous customer insights with surveys and quizzes
Easy integration with online stores and platforms like Shopify
Unified customer profile feature for automatic data saving
Excellent customer support with quick response times and personalized assistance
Feature-rich app that enhances user experience and store growth
Aesthetic options and seamless review capture process
Consistently high customer satisfaction based on provided reviews

Cons

Setup can be time-consuming (up to 3 hours for some users)
Initial hiccups with understanding all features and settings
Limited training courses available for newbies
Some users experienced issues with fraud detection tools
Flat-rate support option or additional training might be beneficial

Pricing based on the number of orders, which may make it expensive for large businesses
Importing reviews can be time-consuming and requires strict adherence to templates
Certain desired functionalities (like creating review carousels in the theme editor) may need intervention from support/development team

Launched

Jan 17, 2021

Jun 11, 2018

Developer

Built by Rivo

Apps:

Average Rating:

4.8

Reviews:

1,396

Built by Shopify

Apps:

16460

Average Rating:

2.4

Reviews:

529,604

Make Your Choice

Install App More info View alternatives

Compare Rivo: Loyalty Program, Rewards vs Okendo: Reviews & Loyalty

Rivo: Loyalty Program, Rewards

Okendo: Reviews & Loyalty

Rivo: Loyalty Program, Rewards