Compare ReturnGO Returns & Exchanges vs EcoReturns: AI powered Returns

Name: EcoReturns: AI powered Returns
Brand: Shopify

ReturnGO Returns & Exchanges

Manage Returns, Exchanges, Refunds, Return Labels & Credits

EcoReturns: AI powered Returns

Automate Returns, Exchanges, Credits & Lower refunds with AI

ReturnGO Returns & Exchanges

Manage Returns, Exchanges, Refunds, Return Labels & Credits

EcoReturns: AI powered Returns

Automate Returns, Exchanges, Credits & Lower refunds with AI

Rating

357 Reviews

9.2

132 Reviews

9.2

Pricing

Install App More info

Features

Store credit options
Order tracking
One-click exchanges
Carrier integrations
Automated return portal
Policy rule customization
Return reasons automation
Pre-paid return labels

Fraud prevention
Api integrations
Shipping labels
Automate returns
Automation rules
Post-purchase experience
Store credits
Exchange automation
Refund reduction
Configurable portal
Return policies
Branded notifications
Rma automation
Pickups automation
Inbuilt discounted labels
Ai growth tools
Chatgpt chatbot

Screenshots

+ 8 more

EcoReturns: AI powered Returns screenshot

+ 5 more

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Pros

Allows management of returns, exchanges, refunds, return labels, and credits in one place
Provides one-click exchanges with an automated, branded, AI-powered return portal
Customizable return and exchange policy rules, eligibility conditions, resolutions, and return reasons
Automates RMA process and email notifications
Offers order tracking and notifications for every shipment
Supports product and variant exchange, gift returns, order cancellation, and store credit
Flexible return reasons and options for follow-up questions, image, and video upload
Automation rules such as auto-exchange, auto-refund, auto-approve, and auto-credits
Automatically generated pre-paid return shipping labels for tracking returns
Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs, and more

AI-powered management reduces refunds and frauds
Highly configurable return portal, policies, and automation rules
Easy migration from other return solutions like Loop Returns, Aftership, Return prime, Postco, and Sorted
Automates RMA, shipping labels, and pickups to reduce TAT
Inbuilt discounted labels/shipping or option to connect your own shipping provider
AI-based tools to prevent returns and improve profitability
Integrations with various platforms like shipping carriers, 3PL, ERP, OMS, CRM, Dropship etc
ChatGPT powered chatbot for enhanced customer experience
Positive user feedback on pricing, support, and features
Good customer support as evidenced by user reviews

Cons

While the app supports extensive customization, it might have a steep learning curve for new users
Dependence on third-party integrations, which might require separate configurations

Limited user reviews available to fully gauge overall user satisfaction
Potential complexity in initial setup due to extensive configurability
Dependence on AI and integrations might pose challenges for less tech-savvy users

Launched

Sep 13, 2020

Aug 11, 2021

Developer

Built by Shopify

Apps:

18946

Average Rating:

2.4

Reviews:

771,602

Built by Shopify

Apps:

18946

Average Rating:

2.4

Reviews:

771,602

Make Your Choice

Install App More info View alternatives

Compare ReturnGO Returns & Exchanges vs EcoReturns: AI powered Returns

ReturnGO Returns & Exchanges

EcoReturns: AI powered Returns

ReturnGO Returns & Exchanges