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Return Prime: Return → Revenue

Make revenue through returns, send automated labels & refund

ReturnGO Returns & Exchanges

Manage Returns, Exchanges, Refunds, Return Labels & Credits

Return Prime: Return → Revenue

Make revenue through returns, send automated labels & refund

ReturnGO Returns & Exchanges

Manage Returns, Exchanges, Refunds, Return Labels & Credits

Overview

Overview

What is Return Prime: Return → Revenue?

Return Prime is a Shopify app designed to simplify returns, exchanges, and refunds. It automates workflows, reduces support tickets, and improves customer experience.

Key Strengths:

  • Automated return approvals and tracking
  • Customizable return policies
  • Integration with Shopify Flow and other tools

What is ReturnGO Returns & Exchanges?

ReturnGO is a Shopify returns management app that focuses on reducing return costs and increasing revenue through exchanges. It offers AI-powered recommendations and seamless integrations.

Key Strengths:

  • AI-driven exchange suggestions to retain revenue
  • Automated label generation and tracking
  • Supports multi-language and multi-currency stores

Rating

Rating

827 Reviews
9
371 Reviews
9.2

Pricing

Pricing

  • $19.99-$149.99 / Month
  • Free Plan Available
  • $23-$297 / Month
  • Free Plan Available
  • 14 Days Free Trial

Features

Features

  • Automated return labels
  • In-store returns
  • Refund alternatives
  • Logistics integration
  • Seamless migration
  • Customizable portal
  • Smart exchanges
  • Api integrations
  • Automated replacement orders
  • Store credit options
  • Order tracking
  • One-click exchanges
  • Carrier integrations
  • Automated return portal
  • Policy rule customization
  • Return reasons automation
  • Pre-paid return labels

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Pros

Pros

  • Highly feature-rich, supports returns, exchanges, and refunds in one place
  • Automates process for efficient returns management
  • Supports multiple refund methods, including store credit and cards
  • Offers in-store returns and promotes store credit refunds
  • Connects with over 30 apps; offers APIs and webhooks for custom integrations
  • Customer-friendly and customizable return portal
  • Easy migration from other returns apps
  • Excellent customer support; quick, helpful, and efficient
  • Regularly updated with new features and quick bug fixes
  • Positive user reviews about the interface for both customer and admin
  • Cost-effective compared to other similar apps
  • Eases tracking and management of returns on a single platform
  • Reduces customer complaints about returns processes
  • Allows management of returns, exchanges, refunds, return labels, and credits in one place
  • Provides one-click exchanges with an automated, branded, AI-powered return portal
  • Customizable return and exchange policy rules, eligibility conditions, resolutions, and return reasons
  • Automates RMA process and email notifications
  • Offers order tracking and notifications for every shipment
  • Supports product and variant exchange, gift returns, order cancellation, and store credit
  • Flexible return reasons and options for follow-up questions, image, and video upload
  • Automation rules such as auto-exchange, auto-refund, auto-approve, and auto-credits
  • Automatically generated pre-paid return shipping labels for tracking returns
  • Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs, and more

Cons

Cons

  • While the app supports extensive customization, it might have a steep learning curve for new users
  • Dependence on third-party integrations, which might require separate configurations

Launched

Launched

Oct 07, 2020
Sep 13, 2020

Developer

Developer

Apps:

1

Average Rating:

4.9

Reviews:

827

Apps:

1

Average Rating:

4.9

Reviews:

371

Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

  • Which app offers better automation for returns?

    Both apps provide automation, but ReturnGO includes AI-powered exchange recommendations, while Return Prime focuses on customizable workflows.

  • Does Return Prime support exchanges?

    Yes, Return Prime supports exchanges, but ReturnGO emphasizes revenue recovery through smart exchange suggestions.

  • Can I customize return policies with ReturnGO?

    Yes, ReturnGO allows policy customization, including return windows and eligibility rules.

  • Which app is more affordable?

    Pricing varies based on features and order volume. Check each app’s Shopify listing for updated plans.

  • Do these apps integrate with other Shopify tools?

    Yes, both integrate with Shopify Flow, shipping carriers, and other third-party apps.

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