Compare Reputon Customer Reviews App vs TrustShop: Product Reviews

Name: TrustShop: Product Reviews
Brand: TrustShop

Reputon Customer Reviews App

Collect Google reviews, Facebook reviews, Trustpilot and more

Reputon Customer Reviews App

Collect Google reviews, Facebook reviews, Trustpilot and more

TrustShop: Product Reviews

Alternative solution to Product Reviews

Rating

890 Reviews

9.4

208 Reviews

Pricing

Install App More info

Features

Multi-platform support
Negative feedback redirection
Rate us widget
Review request emails
Ai email personalization

Customizable display options
Review import/export
Review management dashboard
Email review campaigns
Coupons and vouchers

Screenshots

+ 2 more

+ 3 more

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Pros

Supports multiple review platforms including Google, Facebook, Trustpilot, Sitejabber, Yelp, Etsy, etc
Sends follow-up emails to customers to solicit reviews after order delivery
Redirects unhappy users to a private feedback form, avoiding negative public reviews
AI personalizes email templates for better engagement
Includes a 'RATE US' widget for storefront integration
Allows sending emails to past orders (up to 2 months old)
Offers email analytics and various types of email marketing campaigns
Automates the process of collecting reviews via multiple methods such as emails, pop-ups, push notifications, QR codes, etc

Seamless integration with Shopify stores
Highly responsive and helpful customer support
Customizable displays to match your brand
Supports photo and video reviews, enhancing visuals
Various display options: Badges, Carousels, Grid layout, Media galleries, etc
Ways to collect reviews: Automations, Email requests, Forms, Import and export
Enhances SEO and boosts sales through genuine customer reviews
Propels sales by building trust with coupons
Real-time email alerts for new reviews
Helps in setting up diverse and visually appealing review email campaigns
Ability to import old reviews from previous apps

Cons

Support may be slow or unresponsive, as evidenced by a detailed negative review
Mishandling of settings can result in incorrect review requests, leading to potential customer dissatisfaction
Limited communication from support team can exacerbate issues
Free plan might have limited features, requiring upgrades for full functionality

Technical issues reported during installation and widget setup
Some users faced problems with existing stars from previous apps showing up
Lack of control over text color settings for some users
Difficulty in adding the app to the homepage for some users

Launched

Sep 25, 2018

Nov 14, 2023

Developer

Built by Reputon

Apps:

Average Rating:

4.9

Reviews:

3,054

Built by TrustShop

Apps:

Average Rating:

4.8

Reviews:

208

Make Your Choice

Install App More info View alternatives

Compare Reputon Customer Reviews App vs TrustShop: Product Reviews

Reputon Customer Reviews App

TrustShop: Product Reviews

Reputon Customer Reviews App