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Reputon Customer Reviews App

Collect Google reviews, Facebook reviews, Trustpilot and more

Opinew Product Reviews App UGC

Collect product reviews & import AliExpress and Amazon reviews

Reputon Customer Reviews App

Collect Google reviews, Facebook reviews, Trustpilot and more

Opinew Product Reviews App UGC

Collect product reviews & import AliExpress and Amazon reviews

Rating

Rating

962 Reviews
8
607 Reviews
7.2

Pricing

Pricing

  • $9.99-$49.99 / Month
  • Free Plan Available
  • $19-$199 / Month
  • Free Plan Available
  • 14 Days Free Trial

Features

Features

  • Multi-platform support
  • Negative feedback redirection
  • Rate us widget
  • Review request emails
  • Ai email personalization
  • Automated review requests
  • Customizable widgets
  • Multi-platform integration
  • Photo/video reviews
  • Bulk review import
  • Review display automation

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Pros

Pros

  • Supports multiple review platforms including Google, Facebook, Trustpilot, Sitejabber, Yelp, Etsy, etc
  • Sends follow-up emails to customers to solicit reviews after order delivery
  • Redirects unhappy users to a private feedback form, avoiding negative public reviews
  • AI personalizes email templates for better engagement
  • Includes a 'RATE US' widget for storefront integration
  • Allows sending emails to past orders (up to 2 months old)
  • Offers email analytics and various types of email marketing campaigns
  • Automates the process of collecting reviews via multiple methods such as emails, pop-ups, push notifications, QR codes, etc
  • Easy import of reviews from Amazon, eBay, and AliExpress
  • Highly customizable review widgets that seamlessly blend with any website theme
  • 24/7 customer support is highly praised for its responsiveness and effectiveness
  • Offers multiple ways to collect and display reviews, including emails, SMS, and QR codes
  • Can send automated review requests with options for including coupons to incentivize reviews
  • Supports rich review content including photos and videos, which can drive more conversions
  • Integrations available with Google Shopping, Klaviyo, Gorgias, Smile, LoyaltyLion, and Rebuy
  • Positive reviews mention significant sales improvements due to optimized reviews
  • Users find the app easy to use and are generally satisfied with its functionality

Cons

Cons

  • Support may be slow or unresponsive, as evidenced by a detailed negative review
  • Mishandling of settings can result in incorrect review requests, leading to potential customer dissatisfaction
  • Limited communication from support team can exacerbate issues
  • Free plan might have limited features, requiring upgrades for full functionality
  • Expensive pricing plans, which may not be clearly communicated upfront
  • Certain features like manual API integration for integrations may require expensive plans
  • Complaints about leftover code and broken links upon app uninstallation
  • Inconsistent import results where ratings are imported without corresponding reviews while still counting against the quota
  • Issues with translation functionality not working properly
  • Reports of poor customer support experiences for some users, particularly concerning unresolved issues after uninstalling the app
  • General concerns about hidden costs and lack of transparency in pricing and feature descriptions

Launched

Launched

Sep 25, 2018
Jul 25, 2017

Developer

Developer

Apps:

8

Average Rating:

4.9

Reviews:

2,580

Apps:

1

Average Rating:

4.4

Reviews:

607

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