Compare Rep AI: AI Chatbot & Live Chat vs HeiChat: ChatGPT Sales Chatbot

Name: HeiChat: ChatGPT Sales Chatbot
Brand: Shopify

Rep AI: AI Chatbot & Live Chat

Higher conversions & more sales with your AI Chatbot (ChatGPT)

HeiChat: ChatGPT Sales Chatbot

Advanced AI, reply to customer inquiries within seconds.

Rep AI: AI Chatbot & Live Chat

Higher conversions & more sales with your AI Chatbot (ChatGPT)

HeiChat: ChatGPT Sales Chatbot

Advanced AI, reply to customer inquiries within seconds.

Overview

What is HeiChat: ChatGPT Sales Chatbot?

HeiChat is a Shopify sales chatbot leveraging ChatGPT to automate customer support, boost conversions, and streamline order management.

Key Strengths:

AI-powered live chat and order tracking
Multi-language support
Pre-built templates for quick setup

Rating

106 Reviews

8.4

74 Reviews

9.1

Pricing

Install App More info

Features

Shopify integration
Product recommendations
Brand customization
Answers questions
Generative ai
Plug and play
Guides shoppers
Ai training
Conversational ai
Behavioral ai
Brand intelligence
Real-time catalog scanning

Multilingual support
Track orders
24/7 support
Trainable ai
Reply within seconds
Convert inquiries
Recommend products
Answer policies

Screenshots

Rep AI: AI Chatbot & Live Chat screenshot

+ 7 more

HeiChat: ChatGPT Sales Chatbot screenshot

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Pros

Higher conversions and more sales
Recommends products, answers questions, and guides shoppers effectively
Uses Behavioral AI and Generative AI (powered by ChatGPT)
Provides an additional sales channel and handles customer support
Quick setup and easy to use (10-15 minutes)
Customizable chatbot branding and voice
Seamless integration with Shopify apps (Gorgias, Klaviyo, Postscript, Attentive, etc)
Behavioral AI increases conversion rates by helping visitors promptly
Conversational AI reduces customer tickets and boosts sales
AI learns and expresses unique brand characteristics
Trainable AI for improved brand knowledge and personalization
Constantly updates by scanning the catalog and website

Advanced AI based on ChatGPT models (GPT-3.5 & GPT-4) and Claude (Claude 3 Opus).
Operates 24/7, ensuring constant customer support availability.
Capable of converting general inquiries into sales effectively.
Helps in checking and responding accurately to 'Where is my order' inquiries.
Can handle many tasks typically performed by human customer service representatives.
Supports answers related to discounts, store policies, and shipping policies.
Allows customization and training of the chatbot using a PDF/TXT based knowledge base.
Real-time awareness of store product listings and delistings.
Supports over 95 languages, including English (EN), Spanish (ES), Chinese (ZH), French (FR), German (DE), Arabic (AR), Japanese (JA), and Russian (RU).

Cons

Limited information on long-term performance and scaling
Customization options may be insufficient for highly unique brand requirements
Potential dependency on the accuracy and updates of underlying AI models
Integration may require technical expertise if custom configurations are needed

The advanced AI models may require significant computational resources.
Potential initial setup and training of the chatbot might be time-consuming.
May need continuous updates and corrections to maintain accuracy.
Could lead to reduced human customer service roles, impacting jobs.
Effectiveness relies on the quality of the knowledge base provided by the user.
High dependence on accurate and timely data for real-time store product listings.

Launched

Apr 17, 2022

Apr 25, 2023

Developer

Built by Shopify

Apps:

20097

Average Rating:

2.4

Reviews:

807,383

Built by Shopify

Apps:

20097

Average Rating:

2.4

Reviews:

807,383

Make Your Choice

Install App More info View alternatives

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Compare Rep AI: AI Chatbot & Live Chat vs HeiChat: ChatGPT Sales Chatbot

Rep AI: AI Chatbot & Live Chat

HeiChat: ChatGPT Sales Chatbot

Rep AI: AI Chatbot & Live Chat