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Re:amaze AI Chat Helpdesk
Convert more customers w/ AI powered helpdesk and live chat
QuickCEP: Live Chat&AI Chatbot
Improve Conversion Rate by QuickCEP AI Chatbots
Re:amaze AI Chat Helpdesk
Convert more customers w/ AI powered helpdesk and live chat
QuickCEP: Live Chat&AI Chatbot
Improve Conversion Rate by QuickCEP AI Chatbots
Rating
Rating
4.3
7.9
Pricing
Pricing
Features
Features
- Push notifications
- Automations
- Order management
- Ai chatbots
- Content generation
- Unified inbox
- Ai-powered live chat
- Satisfaction surveys
- Status pages
- Shopify integration
- Real-time tracking
- Ai chatbots
- Omnichannel live chat
- Customer data platform
- Targeted campaigns
Pros
Pros
- AI-powered helpdesk and live chat optimized for sales
- Unified helpdesk inbox and CRM that maps conversations to orders, revenue, returns, and reviews
- Ability to unify email, social, SMS, and voice conversations in a single inbox
- Directly manage, modify, and create Shopify orders within customer support and chats
- AI capabilities for creating replies, writing FAQ articles, building chatbots, and summarizing
- Automation of common tasks and patterns with data and rules to save time
- Contains features for satisfaction surveys, status pages, and push notifications to keep customers engaged
- Improves operational efficiency and customer service.
- 24/7 AI chatbot support for instant responses.
- Omnichannel live chat integrates multiple communication platforms (Instagram, Messenger, Email, WhatsApp, TikTok Shop).
- Real-time customer behavior tracking for deeper insights.
- Easy integration with Shopify and other platforms.
- Powerful AI functions for personalized customer interactions.
- Segmentation and targeting for email marketing and pop-up campaigns.
- Intuitive and easy-to-use user interface.
- Responsive and helpful customer support team.
- Multi-language support for seamless communication with international customers.
- Reduces response times and boosts customer satisfaction.
- Aggregates and manages messages from various sources in real time.
- Flexible and powerful CRM integration.
Cons
Cons
- May require a learning curve to set up and optimize AI functionalities
- Potential integration issues with non-Shopify platforms
- Could be expensive for small businesses
- Dependent on the reliability of AI algorithms which may need fine-tuning
- Some users might find the unified inbox overwhelming if not managed properly
- Frequent product updates can cause delays in accessing new functionalities.
- Suggestions for more advanced email marketing features and deeper integrations.
- The need for prompt synchronization of new feature updates to allow timely preparations.
Categories
Categories
Launched
Launched
Mar 31, 2014
Jan 04, 2022
Developer
Developer
Apps:
1
Average Rating:4.4
Reviews:185
Apps:
1
Average Rating:4.8
Reviews:63
