Compare RealtimeStack : Live Analytics vs LiveChat: AI live chat by Text

Name: LiveChat: AI live chat by Text
Brand: Shopify

RealtimeStack : Live Analytics

Get visual real time insights into what happens in your store

LiveChat: AI live chat by Text

Live Chat with Help Desk and Product Recommendations

RealtimeStack : Live Analytics

Get visual real time insights into what happens in your store

LiveChat: AI live chat by Text

Live Chat with Help Desk and Product Recommendations

Rating

92 Reviews

47 Reviews

9.1

Pricing

Install App More info

Features

Real-time insights
Live visualization
Track customer activity
Identify broken links
World heat map
Analyze ad campaigns

Product recommendations
Discount codes
Order history
Pre-set messages
Cart preview
Messaging integration

Screenshots

RealtimeStack : Live Analytics screenshot

+ 1 more

LiveChat: AI live chat by Text screenshot

+ 2 more

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Pros

Provides real-time insights into store activities, eliminating the need for lengthy reports or data analysis
Tracks customer activities such as items viewed, searches made, cart additions, checkouts, and cart abandonments
Identifies broken links and out-of-stock product views
Visualizes in real-time customers and their actions
Uses Live Tables to gain insights into customer behavior and trends
Includes a world heat map of customers and their actions
Enables tracking and analyzing ad campaigns
Offers real-time updates on broken links and out-of-stock product views

Immediate engagement with shoppers using pre-set messages
Capability to send discount codes based on visitor behavior
Access to customer details like cart content and order history
Possibility to send product recommendations linking directly to product pages
Real-time cart preview feature
Engage shoppers with coupons, deals, and announcements
Integration with popular messaging apps like Messenger and WhatsApp

Cons

May require frequent updates to ensure accurate real-time data
Potentially high cost for small businesses due to advanced features
Real-time data processing might consume significant system resources
Can become overwhelming with too much data for users not accustomed to real-time analytics

Potential for intrusive experience if messages are too frequent
Requires monitoring and ongoing management to maintain effectiveness
Dependence on predefined criteria which may not cover all shopper behaviors
Possibility of technical issues or glitches during integration with other apps

Launched

Oct 23, 2022

Nov 29, 2017

Developer

Built by Shopify

Apps:

19130

Average Rating:

2.4

Reviews:

782,712

Built by Shopify

Apps:

19130

Average Rating:

2.4

Reviews:

782,712

Make Your Choice

Install App More info View alternatives

Install App More info

Related blog

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Compare RealtimeStack : Live Analytics vs LiveChat: AI live chat by Text

RealtimeStack : Live Analytics

LiveChat: AI live chat by Text

RealtimeStack : Live Analytics