Compare Pushdaddy WA Chat ,Cloud API vs Dondy: WhatsApp Marketing+Chat

Name: Dondy: WhatsApp Marketing+Chat
Brand: Shopify

Pushdaddy WA Chat ,Cloud API

Switch between WhatsApp Chat, Live Chat or Facebook messenger

Dondy: WhatsApp Marketing+Chat

WhatsApp Platform Including Automation, Abandoned Carts & Chat

Pushdaddy WA Chat ,Cloud API

Switch between WhatsApp Chat, Live Chat or Facebook messenger

Dondy: WhatsApp Marketing+Chat

WhatsApp Platform Including Automation, Abandoned Carts & Chat

Overview

What is Dondy: WhatsApp Marketing+Chat?

Dondy WhatsApp Marketing/Chat is a Shopify app designed to help store owners engage customers via WhatsApp. It offers features like automated messaging, abandoned cart recovery, and broadcast campaigns.

Key Strengths:

Automated WhatsApp messaging for customer engagement
Abandoned cart recovery to boost conversions
Easy integration with Shopify stores

Rating

1,075 Reviews

1.9

672 Reviews

Pricing

More info

Features

Push notifications
Marketing automation
Multi-platform integration
Review collection
Chatbot automation
Real-time chat
Automated recovery
Faq addition
Order tracking updates
Instant installation

Easy installation
Whatsapp marketing campaigns
Automated abandoned cart recovery
Personalized messaging automation
Instant whatsapp chat widget
Live event-based flows
Bulk messaging

Screenshots

+ 2 more

Dondy: WhatsApp Marketing+Chat screenshot

+ 1 more

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Pros

Switch between WhatsApp chat and Live Chat instantly
Automation features for chat, such as abandoned cart recovery, order confirmation, and email marketing
Supports multiple communication platforms including WhatsApp, Facebook Messenger, and Instagram
Push Notification for marketing activities
Multiple operator support
FAQ and automated answers for customer queries
Easy installation process

Quick and simple set-up
Efficient support team; quick responses to queries
User-friendly and easy to install without requiring coding knowledge
Effectiveness in recovering abandoned carts and sending personalized messages
Ability to build custom WhatsApp flows based on live events and specific conditions
Large audience reach through bulk messaging and marketing campaigns
Responsive WhatsApp icon, button, and chat widget that improve customer experience
Positive customer service experience as highlighted by numerous user reviews
Intuitive application with good possibilities to build customer service
Pro services available for advanced features
Free version offered

Cons

Issues with SMS and email functionality for abandoned cart recovery
Complaints about credit reducing without any SMS being sent
Requires a paid subscription; free usage is restricted
Subscription cancellation process appears to be difficult and poorly supported
Poor customer service; users have reported unanswered emails and unresolved issues

Launched

Jan 12, 2020

Mar 14, 2023

Developer

Built by Shopify

Apps:

17933

Average Rating:

2.5

Reviews:

731,225

Built by Shopify

Apps:

17933

Average Rating:

2.5

Reviews:

731,225

Make Your Choice

More info View alternatives

Compare Pushdaddy WA Chat ,Cloud API vs Dondy: WhatsApp Marketing+Chat

Pushdaddy WA Chat ,Cloud API

Dondy: WhatsApp Marketing+Chat

Pushdaddy WA Chat ,Cloud API