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If you're looking to enhance customer engagement on your Shopify store with surveys and polls, two popular apps worth considering are POWR Customer Survey & Poll and Census Customer Surveys. In this guide, we will delve into the strengths and features of both the POWR and Census apps, assessing aspects such as usability, customization options, integration capabilities, and pricing. Whether you're aiming to gather valuable customer feedback or boost your store's user interaction, this comparison will provide you with the insights needed to select the most suitable survey tool for your business needs.
Where Knowledge Meets Innovation
POWR: Customer Survey | Poll
Collect Feedback with a Post-Purchase Survey for Improvement
Census: Customer Surveys
Onsite & Post-Purchase Surveys for Attribution, Insight & More
POWR: Customer Survey | Poll
Collect Feedback with a Post-Purchase Survey for Improvement
Census: Customer Surveys
Onsite & Post-Purchase Surveys for Attribution, Insight & More
Rating
Rating
6.7
9.1
Pricing
Pricing
Features
Features
- Instant email alerts
- Google sheets sync
- Pre-built templates
- Multi-question surveys
- Multiple field options
- Recaptcha protection
- Segmentation options
- Rule-based questions
- Ai-powered dashboard
- Actionable recommendations
- Attribution insights
- Brand sentiment analysis
- User discovery feedback
- Submission reports
Pros
Pros
- Offers insight into customer experience to improve marketing and sales strategies
- Helps pinpoint what drives sales and what may cause customer loss
- Easy-to-use with many integrations and pre-built templates
- Allows creation of unlimited surveys and polls
- Auto-saves all data to a Responses Dashboard for easy access
- Provides instant email alerts for responses and syncs with Google Sheets
- Various field options available like dropdowns, multiple choice, email, images, and star ratings
- Includes reCAPTCHA to prevent spam responses
- Cost-effective solution compared to other platforms
- Easy to set up and use, with quick installation
- Provides valuable insights into customer base, marketing efforts, and site issues
- AI-powered dashboard with actionable recommendations
- Ability to segment questions by various ecommerce variables such as device, shipping address, and product type
- Good customer support and responsiveness post-implementation
- No performance impact on the store, as officially tested by Shopify
Cons
Cons
- Limited customization options for surveys and polls
- Advanced features may require a paid subscription
- Integration with other platforms might have occasional issues
- User interface could be simpler for less tech-savvy users
- Limited user feedback available for comprehensive analysis
- Potential learning curve for utilizing AI-powered analytics optimally
Categories
Categories
Launched
Launched
Mar 28, 2025
Mar 28, 2025
Developer
Developer
Apps:
31
Average Rating:4.3
Reviews:5,175
Apps:
1
Average Rating:5
Reviews:25
