Compare ParcelWILL Returns & Exchange vs Returbo: Returns & Exchanges

Name: Returbo: Returns &amp; Exchanges
Brand: Shopify

ParcelWILL Returns & Exchange

Returns and exchanges, Return labels, Return policy, Refunds

Returbo: Returns & Exchanges

Automatic returns, exchanges, and complaints!

ParcelWILL Returns & Exchange

Returns and exchanges, Return labels, Return policy, Refunds

Returbo: Returns & Exchanges

Automatic returns, exchanges, and complaints!

Rating

411 Reviews

8.7

74 Reviews

9.1

Pricing

Install App More info

Features

Real-time updates
Shopify integration
Self-service returns
Customized refunds
Custom return solutions
Branded return experience
Smart eligibility rules
Multiple carrier integrations

Email notifications
Automatic tracking
Self-registration
Autogenerated slips
Effortless management
Image & comments attachment
Simple exchanges

Screenshots

ParcelWILL Returns & Exchange screenshot

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Pros

Works well and quick chat support
Saves time and provides a professional look and feel
Highly praised customer service
Simplifies the returns process for Shopify stores
Easy-to-use interface for both customers and administrators
Enhances customer satisfaction
Flexible customization options
Integration with various couriers and shipping platforms
Auto-sync with Shopify and auto-track return shipment status

Automates returns, exchanges, and complaints processes, reducing manual workload
User-friendly interface with self-registration and autogenerated slips features
Seamless integration with Shopify, enhancing customer satisfaction
Includes digital return form and allows image and comment attachments
Email notifications keep customers informed throughout the process
Efficient setup and excellent customer service as highlighted by user reviews
Supports convenient return methods like QR codes for Postnord, eliminating the need for physical return slips
Cost-effective and offers quick integration, as noted by users

Cons

Limited ability to charge return fees for various exchange reasons
Cannot charge return fees for both refunds and exchanges simultaneously
Geared primarily to the US market
Lacks adequate courier integrations for UK merchants
Requires a subscription fee for SendCloud, the only UK courier option
Complex process to request alternative UK couriers
Some UK customers may get stuck without available courier options

Limited language support in reviews may imply language constraints in the app
Dependent on Shopify, potentially limiting applicability for non-Shopify users

Launched

Jun 29, 2023

Jan 25, 2023

Developer

Built by Shopify

Apps:

19272

Average Rating:

2.4

Reviews:

794,367

Built by Shopify

Apps:

19272

Average Rating:

2.4

Reviews:

794,367

Make Your Choice

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Compare ParcelWILL Returns & Exchange vs Returbo: Returns & Exchanges

ParcelWILL Returns & Exchange

Returbo: Returns & Exchanges

ParcelWILL Returns & Exchange