Compare Parcel Panel Returns &Exchange vs Yanet Returns & Exchanges

Name: Yanet Returns &amp; Exchanges
Brand: Shopify

Parcel Panel Returns &Exchange

Returns and exchanges, Return labels, Return policy, Refunds

Yanet Returns & Exchanges

Quick and simple way to manage returns, exchanges and refunds

Parcel Panel Returns &Exchange

Returns and exchanges, Return labels, Return policy, Refunds

Yanet Returns & Exchanges

Quick and simple way to manage returns, exchanges and refunds

Rating

405 Reviews

8.8

274 Reviews

9.2

Pricing

Install App More info

Features

Real-time updates
Shopify integration
Self-service returns
Customized refunds
Custom return solutions
Branded return experience
Smart eligibility rules
Multiple carrier integrations

Email notifications
Customizable portal
Manage returns
Flow-based solution
Policy customization
Embedded public portal

Screenshots

Parcel Panel Returns &Exchange screenshot

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Pros

Works well and quick chat support
Saves time and provides a professional look and feel
Highly praised customer service
Simplifies the returns process for Shopify stores
Easy-to-use interface for both customers and administrators
Enhances customer satisfaction
Flexible customization options
Integration with various couriers and shipping platforms
Auto-sync with Shopify and auto-track return shipment status

Quick and clear flow-based solution for managing returns and exchanges
Ability to create customized return and exchange policies for different products and situations
Embedded public portal for easy request submission by customers
Email notifications keep customers updated at each step of the request
Support for customizing portal text, banner, and colors to match store style

Cons

Limited ability to charge return fees for various exchange reasons
Cannot charge return fees for both refunds and exchanges simultaneously
Geared primarily to the US market
Lacks adequate courier integrations for UK merchants
Requires a subscription fee for SendCloud, the only UK courier option
Complex process to request alternative UK couriers
Some UK customers may get stuck without available courier options

Customization options for the portal might require contacting support, which can be inconvenient
Potential complexity in managing multiple different policies and rules
Dependency on email notifications may not suit all customers' preferences

Launched

Jun 29, 2023

Apr 06, 2023

Developer

Built by Shopify

Apps:

18679

Average Rating:

2.4

Reviews:

766,154

Built by Shopify

Apps:

18679

Average Rating:

2.4

Reviews:

766,154

Make Your Choice

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Compare Parcel Panel Returns &Exchange vs Yanet Returns & Exchanges

Parcel Panel Returns &Exchange

Yanet Returns & Exchanges

Parcel Panel Returns &Exchange