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Parcel Panel Returns &Exchange
Returns and exchanges, Return labels, Return policy, Refunds
ReturnGO Returns & Exchanges
Manage Returns, Exchanges, Refunds, Return Labels & Credits
Parcel Panel Returns &Exchange
Returns and exchanges, Return labels, Return policy, Refunds
ReturnGO Returns & Exchanges
Manage Returns, Exchanges, Refunds, Return Labels & Credits
Overview
Overview
What is ReturnGO Returns & Exchanges?
ReturnGO is a Shopify returns management app that focuses on reducing return costs and increasing revenue through exchanges. It offers AI-powered recommendations and seamless integrations.
Key Strengths:
- AI-driven exchange suggestions to retain revenue
- Automated label generation and tracking
- Supports multi-language and multi-currency stores
Rating
Rating
9
9.2
Pricing
Pricing
Features
Features
- Real-time updates
- Shopify integration
- Self-service returns
- Customized refunds
- Custom return solutions
- Branded return experience
- Smart eligibility rules
- Multiple carrier integrations
- Store credit options
- Order tracking
- One-click exchanges
- Carrier integrations
- Automated return portal
- Policy rule customization
- Return reasons automation
- Pre-paid return labels
Pros
Pros
- Works well and quick chat support
- Saves time and provides a professional look and feel
- Highly praised customer service
- Simplifies the returns process for Shopify stores
- Easy-to-use interface for both customers and administrators
- Enhances customer satisfaction
- Flexible customization options
- Integration with various couriers and shipping platforms
- Auto-sync with Shopify and auto-track return shipment status
- Allows management of returns, exchanges, refunds, return labels, and credits in one place
- Provides one-click exchanges with an automated, branded, AI-powered return portal
- Customizable return and exchange policy rules, eligibility conditions, resolutions, and return reasons
- Automates RMA process and email notifications
- Offers order tracking and notifications for every shipment
- Supports product and variant exchange, gift returns, order cancellation, and store credit
- Flexible return reasons and options for follow-up questions, image, and video upload
- Automation rules such as auto-exchange, auto-refund, auto-approve, and auto-credits
- Automatically generated pre-paid return shipping labels for tracking returns
- Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs, and more
Cons
Cons
- Limited ability to charge return fees for various exchange reasons
- Cannot charge return fees for both refunds and exchanges simultaneously
- Geared primarily to the US market
- Lacks adequate courier integrations for UK merchants
- Requires a subscription fee for SendCloud, the only UK courier option
- Complex process to request alternative UK couriers
- Some UK customers may get stuck without available courier options
- While the app supports extensive customization, it might have a steep learning curve for new users
- Dependence on third-party integrations, which might require separate configurations
Categories
Categories
Launched
Launched
Jun 29, 2023
Sep 13, 2020
Developer
Developer
Apps:
8
Average Rating:4.9
Reviews:21,447
Apps:
1
Average Rating:4.9
Reviews:371
