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OrderEditing.com

Let customers edit their order without contacting support.

UpOrder

Increase repeat purchases with customized notification emails

OrderEditing.com

Let customers edit their order without contacting support.

UpOrder

Increase repeat purchases with customized notification emails

Rating

Rating

263 Reviews
9.2
237 Reviews
7.9

Pricing

Pricing

  • $39-$399 / Month
  • Free Plan Available
  • 14 Days Free Trial
  • Free App
  • Free Plan Available

Features

Features

  • Gift card refunds
  • Ai product recommendations
  • Increase order value
  • Self-service order edits
  • Embedable portal
  • Instant 3pl/wms sync
  • Pre-shipment changes
  • Carrier verified addresses
  • Add products pre-packing
  • Product recommendations
  • Track performance
  • Dynamic discounts
  • Branded emails
  • Drag-and-drop designer

Screenshots

Screenshots

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Pros

Pros

  • Eliminates common support tickets by allowing customers to edit their orders themselves
  • Drives more sales by recommending AI-suggested products that can be added with one click
  • Easy to embed the self-service portal into any email or page with customizable branding
  • Instant synchronization with 3PL or WMS to avoid overselling
  • Increases average order value through product recommendations
  • Supports self-serve changes to address, variant, contact details, and products before shipment
  • Reduces lost orders with carrier-verified shipping address recommendations
  • Facilitates customers in adding more products before packing
  • Refund options include gift card or store credit for order downgrades
  • Positive customer service reviews indicating very responsive support team
  • Significantly reduces support tickets related to incorrect addresses and order changes
  • Increases repeat purchases using Shopify email notifications
  • Transforms basic Shopify email notifications to fully branded email templates
  • Includes product recommendations and dynamic discounts in emails to increase post-purchase sales
  • Covers a wide range of emails: Order Confirmations, Shipping Updates, Account Welcomes, etc
  • Drag-and-drop email designer makes it easy to customize without coding skills
  • Tracks email performance and ROI, providing valuable insights

Cons

Cons

  • Basic plans offer restricted features, limiting functionality without upgrading.
  • Users reported bugs that affect order modifications, causing occasional glitches.
  • Inability to edit multiple orders at once frustrates users with high-volume stores.
  • May require time and effort to set up initially to match branding perfectly
  • Some functionalities may overlap with existing Shopify features or other marketing tools
  • Advanced customization options might not be available, dependent on the drag-and-drop interface

Launched

Launched

Apr 30, 2023
Oct 28, 2012

Developer

Developer

Apps:

20117

Average Rating:

2.4

Reviews:

807,383

Apps:

20117

Average Rating:

2.4

Reviews:

807,383

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