Compare Order Fulfillment Guru OMS vs Order Returns

Name: Order Returns | easyReturns
Brand: Shopify

Order Fulfillment Guru OMS

Split multi-vendor orders Order routing rules Multi-store sync

Order Returns | easyReturns

Simplifies your Order Returns, for you and your Customers!

Order Fulfillment Guru OMS

Split multi-vendor orders Order routing rules Multi-store sync

Order Returns | easyReturns

Simplifies your Order Returns, for you and your Customers!

Rating

105 Reviews

5.5

68 Reviews

9.1

Pricing

Install App More info

Features

Real-time inventory sync
Multi-store sync
Split multi-vendor orders
Order routing rules
Auto assign locations
Send orders to 3pl
Auto-invoicing

Automated return labels
Workflow customization
Custom returns portal
Return label creation
Own return reasons

Screenshots

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+ 1 more

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Pros

Allows splitting and sending orders to multiple vendors, suppliers, dropshippers, warehouses, or 3PLs
Advanced routing rules for handling multi-vendor, multiple warehouse, and multiple 3PL orders
Syncs orders, products, and inventory between multiple Shopify stores in real-time
Automatically assigns order locations, partners, or 3PLs using routing rules
Supports splitting and sending orders via email, web portal, ShipStation, and other Shopify stores
Allows sending specific orders to ShipStation stores and accounts instead of all orders
Provides prepaid shipping labels and auto-invoicing features
Enables warehouses to function as 3PLs, adding flexibility for logistics management

Picks up where Shopify's native return capabilities end
Provides a customizable returns portal under your shop domain
Portal can be customized with your corporate identity and additional information for customers
Automation options for return requests
Creation of return labels and return slips (limited to Germany, Austria, and Switzerland)
Supports workflows for returns, exchanges, vouchers, and refunds
Creation of DHL, GLS, or DPD return labels
Automatic creation of return labels based on rules like the value of the goods
Allows customization of return reasons and refund methods

Cons

Functionality limited to Shopify and Shopify Plus, not useful for users on other platforms
Potential complexity in setting up and managing advanced routing rules, which may require technical expertise
Real-time sync feature may cause issues if there are large volumes of data, potentially leading to synchronization delays or errors
Depending on the volume and complexity of orders, performance issues may arise during peak times
User interface and experience might have a learning curve, especially for beginners
Support for integration limited compared to dedicated multi-channel OMS platforms
Users relying heavily on specific 3PLs may find limitations if those 3PLs are not well-supported by the app

Label creation is limited to merchants from Germany, Austria, or Switzerland
Support issues: Users have reported slow or no responses from customer support
App may not function correctly in some scenarios, such as incorrect return label distribution
Users reported bugs and lack of effective bug fixes
Overall dissatisfaction with app performance from some users

Launched

Aug 18, 2020

Aug 11, 2021

Developer

Built by Shopify

Apps:

21051

Average Rating:

2.4

Reviews:

807,792

Built by Shopify

Apps:

21051

Average Rating:

2.4

Reviews:

807,792

Make Your Choice

Install App More info View alternatives

Compare Order Fulfillment Guru OMS vs Order Returns | easyReturns

Order Fulfillment Guru OMS

Order Returns | easyReturns

Order Fulfillment Guru OMS