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Pros
Pros
Automated order fulfillment using Rule Builder
Hundreds of integrated services including shopping carts, marketplaces, and more
Supports print on demand fulfillment partners
Integrates with shipping companies and CRMs
Highly customizable to fit unique order workflows
Allows customers to make self-serve changes without contacting support
Supports various types of order edits including billing address, product exchanges, customization, and tax modification
Simplifies workflow by combining order editing, self-service options, order automation, and cart recovery
Enhances draft orders for multiple order types such as sales, custom, wholesale, backorders, and preorders
Offers self-serve order edits for simple changes or cancellations
Includes automations to add gifts with purchases or split bundles
Facilitates crafting detailed custom orders and enhanced invoicing
Enables editing of orders and sending payment requests in one step
Highly praised and proactive customer support
Cons
Cons
Complex setup due to vast customization options
Potential for a steep learning curve
Integration issues reported with certain services
Occasional bugs and glitches in the Rule Builder
App capabilities may not be fully utilized without customer support guidance
Initial setup might seem basic without in-depth exploration and support