Compare Omnisend Email Marketing & SMS vs Sendvio: Email Marketing & SMS

Name: Sendvio: Email Marketing &amp; SMS
Brand: Sendvio

Omnisend Email Marketing & SMS

Drive sales with email marketing, newsletters, SMS, and popups

Sendvio: Email Marketing & SMS

Advanced Email & SMS Marketing, Newsletters, Transactional SMS

Omnisend Email Marketing & SMS

Drive sales with email marketing, newsletters, SMS, and popups

Sendvio: Email Marketing & SMS

Advanced Email & SMS Marketing, Newsletters, Transactional SMS

Overview

What is Omnisend Email Marketing & SMS?

Omnisend is an all-in-one email and SMS marketing platform designed for eCommerce businesses. It offers advanced automation, segmentation, and analytics to help store owners drive sales.

Key Strengths:

Powerful automation workflows (e.g., abandoned cart, welcome series)
Seamless Shopify integration with pre-built templates
Combined email and SMS campaigns for higher engagement

What is Sendvio: Email Marketing & SMS?

Sendvio is an email and SMS marketing tool tailored for Shopify stores, focusing on simplicity and affordability. It provides automation, segmentation, and basic analytics.

Key Strengths:

Budget-friendly pricing for small businesses
Easy-to-use drag-and-drop email builder
Basic automation for abandoned carts and follow-ups

Rating

6,161 Reviews

9.1

506 Reviews

7.7

Pricing

Install App More info

Features

Abandoned cart recovery
Personalized emails
Exit-intent popups
Email marketing automation
Campaign analytics
Spin-to-win games
Sms campaigns
Landing pages
Ready-made templates
Welcome workflows
Signup forms
Automated segmentations

Customer rewards
Localization
Email campaigns
Customizable designs
Ready-made templates
Sms notifications
Advanced automation
Popup forms
Template libraries
Personalized marketing
Revenue reports
Workflow editor
Transactional sms
Campaign performance
Cart recovery

Screenshots

Omnisend Email Marketing & SMS screenshot

+ 2 more

Sendvio: Email Marketing & SMS screenshot

+ 3 more

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Pros

Packed with features making it easy to grow email lists with landing pages & popups
Hundreds of pre-made email templates, eliminating the need for coding
Personalized emails for effective abandoned cart & welcome automation workflows
24/7 email & live chat support for all users, including free plan users
Seamless integration with Shopify
Detailed metrics and analytics showing app’s impact on revenue
Extremely user-friendly for beginners
High-quality educational resources and marketing blogs
Effective customer support, frequently praised in user reviews
Includes additional features like exit-intent popups, spin-to-win, and product reviews

Seamlessly integrates with Shopify, providing a unified platform for managing email and SMS campaigns
Offers multiple template libraries for email marketing campaigns, popup forms, and transactional SMS notifications
Provides a variety of ready-made templates for welcome, cart recovery, customer rewards, and more
Workflow editor for sending email and SMS marketing in each customer's language
Transactional SMS for order confirmation, shipment notifications, and more
Revenue reports for tracking performance of automations, popups, and campaigns
Professional and fully customizable email template designs to enhance branding
Extensive campaign types including abandoned cart, discount promotions, newsletters, and more
Comprehensive management features including analytics, automations, consent collection, localization, and more
Highly praised customer service and support team, with quick and helpful assistance

Cons

Interface might not be the most intuitive initially
Issue reported with coupons having dark backgrounds causing date visibility problems
Reports of unapproved widgets being added to product pages affecting conversions
Perceived high increase in subscription prices
Restrictions in the free version such as inability to remove the watermark, leading to reduced professionalism
Confusing refund policy and complaints of poor handling of refunds
User complaints about non-responsive customer support, particularly regarding unresolved technical issues
Problems with the definition of 'unlimited' services causing disruptions
Complaints about being charged monthly despite low or no usage of services
Issues with SMS functionality, such as not providing dedicated toll-free numbers and delays in purchasing credits

Difficult to set up for busy individuals or beginners
Support assistants may rush through explanations due to time constraints
Templates are not easily editable and lack basic editing functions like 'back' or 'redo' buttons
Certain automated features such as the abandoned cart automation may not be obvious or easy to locate
Some users experienced poor customer support responses and lack of issue resolution

Launched

Apr 19, 2025

Developer

Built by Omnisend

Apps:

Average Rating:

4.7

Reviews:

6,161

Built by Sendvio

Apps:

Average Rating:

4.9

Reviews:

506

Make Your Choice

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Compare Omnisend Email Marketing & SMS vs Sendvio: Email Marketing & SMS

Omnisend Email Marketing & SMS

Sendvio: Email Marketing & SMS

Omnisend Email Marketing & SMS