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Moose: Live Chat FAQ Whatsapp logo

Moose: Live Chat FAQ Whatsapp

Advanced Helpdesk: FAQ builder, help center, support widget

Whatsy: WhatsApp Chat & Share logo

Whatsy: WhatsApp Chat & Share

Improve customer service & sales with WhatsApp live chat

Moose: Live Chat FAQ Whatsapp logo

Moose: Live Chat FAQ Whatsapp

Advanced Helpdesk: FAQ builder, help center, support widget

Whatsy: WhatsApp Chat & Share logo

Whatsy: WhatsApp Chat & Share

Improve customer service & sales with WhatsApp live chat

Rating

Rating

251 Reviews
9.4
135 Reviews
8.1

Pricing

Pricing

  • Free App
Try for Free More info
  • Free App
Try for Free More info

Features

Features

  • Faq builder
  • Help center templates
  • Support ticket management
  • Customizable help widget
  • Efficient helpdesk workflow
  • Insightful performance reports
  • Whatsapp chat
  • Whatsapp share
  • Auto welcome message
  • Multiple chat agents
  • Proactive messages

Screenshots

Screenshots

Moose: Live Chat FAQ Whatsapp screenshot Moose: Live Chat FAQ Whatsapp screenshot Moose: Live Chat FAQ Whatsapp screenshot Moose: Live Chat FAQ Whatsapp screenshot
+ 3 more
Moose: Live Chat FAQ Whatsapp screenshot Moose: Live Chat FAQ Whatsapp screenshot Moose: Live Chat FAQ Whatsapp screenshot
Whatsy: WhatsApp Chat & Share screenshot Whatsy: WhatsApp Chat & Share screenshot Whatsy: WhatsApp Chat & Share screenshot Whatsy: WhatsApp Chat & Share screenshot

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Pros

Pros

  • Exclusively built for Shopify merchants ensuring tailored features
  • Quick setup of FAQ page/Help center with appealing templates in just 5 minutes
  • All-in-one support helpdesk that manages tickets from various channels
  • Customizable help widget for efficient ticket reception
  • Advanced helpdesk features including scheduled send, ticket tagging, and customer notes
  • Insightful reporting features for team and real-time ticket performance
  • 24/7 support availability, ensuring round-the-clock service
  • Intuitive user interface allowing for seamless integration into product pages
  • High-quality customer support, including one-to-one demo calls and tutorial sessions
  • Improves customer service and sales by facilitating direct communication
  • Easy to install and use, no coding skills required
  • Supports multiple free chat agents, enhancing customer support capabilities
  • Features auto welcome messages or proactive messages to engage customers promptly
  • Allows visitors to quickly share information via WhatsApp
  • Taps into the widespread popularity and user base of WhatsApp

Cons

Cons

  • Missing information about pricing or possible limitations in the free version
  • Potential reliance on updates for promised features like the upcoming Chat feature
  • Limited to users who have WhatsApp, potentially excluding some customers
  • Dependence on WhatsApp's uptime and functionality; any issues with WhatsApp impact this app
  • Lacks integration with other messaging platforms, restricting multichannel support

Categories

Categories

Launched

Launched

Aug 21, 2023
Mar 22, 2021

Developer

Developer

Built by MOOSE INNOVATIONS INC.

Apps:

1

Average Rating:

5

Reviews:

251

Built by Care Cart

Apps:

7

Average Rating:

4.6

Reviews:

9,190

Make Your Choice

Make Your Choice

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