Moose vs RT: Best WhatsApp Chat Apps for Shopify

Name: RT: WhatsApp Chat, Live Chat
Brand: RoarTheme

If you're a Shopify store owner evaluating which live chat app to integrate with your platform—Moose Live Chat + FAQ + WhatsApp or RT: WhatsApp Chat, Live Chat—this comparative analysis is exactly what you need. In this guide, we'll delve into the features, ease of use, customer support, pricing, and more of both apps to help you make a well-informed decision. Both apps aim to enhance customer engagement and streamline communication, but which one aligns best with your business strategies and goals? Whether you're new to eCommerce or a seasoned entrepreneur, this comparison will illuminate the key differences to help you optimize your store’s customer experience and ultimately drive conversions.

Moose: Live Chat FAQ Whatsapp

Advanced Helpdesk: FAQ builder, help center, support widget

RT: WhatsApp Chat, Live Chat

Support directly, build trust, and increase customer loyalty.

Moose: Live Chat FAQ Whatsapp

Advanced Helpdesk: FAQ builder, help center, support widget

RT: WhatsApp Chat, Live Chat

Support directly, build trust, and increase customer loyalty.

Overview

What is RT: WhatsApp Chat, Live Chat?

RT WhatsApp Chat & Live Chat is a Shopify app designed to add WhatsApp chat buttons and live chat support to online stores. It helps businesses connect with customers instantly, manage inquiries, and boost conversions through direct messaging.

Key Strengths:

Easy-to-install WhatsApp chat button for quick customer access
Live chat support with real-time notifications
Mobile-friendly design for seamless customer interactions

Rating

265 Reviews

9.4

270 Reviews

Pricing

Install App More info

Features

Faq builder
Help center templates
Support ticket management
Customizable help widget
Efficient helpdesk workflow
Insightful performance reports

Theme compatibility
Multi-channel support
Real-time notifications
Any-device accessibility

Screenshots

Moose: Live Chat FAQ Whatsapp screenshot

+ 3 more

+ 1 more

Your request is being processed and will be delivered shortly. If you do not receive an email from Taranker within the next 5 minutes, please check your spam folder and mark it as "Not Spam" to ensure future emails reach your inbox.

Pros

Exclusively built for Shopify merchants ensuring tailored features
Quick setup of FAQ page/Help center with appealing templates in just 5 minutes
All-in-one support helpdesk that manages tickets from various channels
Customizable help widget for efficient ticket reception
Advanced helpdesk features including scheduled send, ticket tagging, and customer notes
Insightful reporting features for team and real-time ticket performance
24/7 support availability, ensuring round-the-clock service
Intuitive user interface allowing for seamless integration into product pages
High-quality customer support, including one-to-one demo calls and tutorial sessions

Effortless and native way of communication for visitors
Enables sending and receiving messages from any device
Users receive notifications about new messages right on the web page for uninterrupted chatting
Supports WhatsApp, Telegram, and potentially other messaging platforms
Can improve customer chat service experiences, leading to more sales
Works with all themes, including customized ones
Highly customizable and intuitive interface, as noted in user reviews

Cons

Missing information about pricing or possible limitations in the free version
Potential reliance on updates for promised features like the upcoming Chat feature

Limited available reviews may not represent the full user experience
May require initial setup and customization which could be time-consuming for some users

Launched

Aug 21, 2023

Aug 11, 2019

Developer

Built by MOOSE INNOVATIONS INC.

Apps:

Average Rating:

2.5

Reviews:

265

Built by RoarTheme

Apps:

Average Rating:

4.6

Reviews:

1,839

Make Your Choice

Install App More info View alternatives

Moose vs RT: Best WhatsApp Chat Apps for Shopify

Moose: Live Chat FAQ Whatsapp

RT: WhatsApp Chat, Live Chat

Moose: Live Chat FAQ Whatsapp