Compare Moose: Live Chat FAQ Whatsapp vs QR: WhatsApp Marketing + Chat

Name: QR: WhatsApp Marketing + Chat
Brand: QuickReply.ai

Moose: Live Chat FAQ Whatsapp

Advanced Helpdesk: FAQ builder, help center, support widget

QR: WhatsApp Marketing + Chat

Sales campaigns, abandoned carts, multi-agent inbox, and more

Moose: Live Chat FAQ Whatsapp

Advanced Helpdesk: FAQ builder, help center, support widget

QR: WhatsApp Marketing + Chat

Sales campaigns, abandoned carts, multi-agent inbox, and more

Rating

317 Reviews

9.4

207 Reviews

Pricing

Install App More info

Features

Faq builder
Help center templates
Support ticket management
Customizable help widget
Efficient helpdesk workflow
Insightful performance reports

Abandoned cart recovery
Status notifications
Order confirmation
Whatsapp campaigns
Cod to prepaid
24/7 customer support

Screenshots

Moose: Live Chat FAQ Whatsapp screenshot

+ 3 more

QR: WhatsApp Marketing + Chat screenshot

+ 2 more

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Pros

Exclusively built for Shopify merchants ensuring tailored features
Quick setup of FAQ page/Help center with appealing templates in just 5 minutes
All-in-one support helpdesk that manages tickets from various channels
Customizable help widget for efficient ticket reception
Advanced helpdesk features including scheduled send, ticket tagging, and customer notes
Insightful reporting features for team and real-time ticket performance
24/7 support availability, ensuring round-the-clock service
Intuitive user interface allowing for seamless integration into product pages
High-quality customer support, including one-to-one demo calls and tutorial sessions

Easy to run multiple WhatsApp campaigns through a single dashboard
Powerful automations and chatbots for effective customer engagement
Wide range of features including broadcast messages, abandoned cart recovery, order confirmations, and status notifications
Ability to convert COD to prepaid orders, reducing NDRs and frauds
24/7 customer support available through WhatsApp chatbots
Personalized engagement with customers, enhancing marketing strategies
Efficient customer support and onboarding process, praised heavily in user reviews
User-friendly and intuitive interface, as highlighted in the feedback
Positive feedback on customer support staff and quick response from the support team
Enhanced tracking and analytics features which improve campaign monitoring

Cons

Missing information about pricing or possible limitations in the free version
Potential reliance on updates for promised features like the upcoming Chat feature

Launched

Aug 21, 2023

Mar 15, 2021

Developer

Built by MOOSE INNOVATIONS INC.

Apps:

Average Rating:

2.5

Reviews:

317

Built by QuickReply.ai

Apps:

Average Rating:

4.9

Reviews:

207

Make Your Choice

Install App More info View alternatives

Compare Moose: Live Chat FAQ Whatsapp vs QR: WhatsApp Marketing + Chat

Moose: Live Chat FAQ Whatsapp

QR: WhatsApp Marketing + Chat

Moose: Live Chat FAQ Whatsapp