Compare Moose: AI Chatbot & Live Chat vs QuickCEP: Live Chat&AI Chatbot

Name: QuickCEP: Live Chat&amp;AI Chatbot
Brand: QuickCEP

Moose: AI Chatbot & Live Chat

Advanced Helpdesk: FAQ builder, help center, support widget

QuickCEP: Live Chat&AI Chatbot

Improve Conversion Rate by QuickCEP AI Chatbots

Moose: AI Chatbot & Live Chat

Advanced Helpdesk: FAQ builder, help center, support widget

QuickCEP: Live Chat&AI Chatbot

Improve Conversion Rate by QuickCEP AI Chatbots

Rating

340 Reviews

9.4

59 Reviews

9.1

Pricing

Install App More info

Features

Faq builder
Help center templates
Support ticket management
Customizable help widget
Efficient helpdesk workflow
Insightful performance reports

Shopify integration
Real-time tracking
Ai chatbots
Omnichannel live chat
Customer data platform
Targeted campaigns

Screenshots

Moose: AI Chatbot & Live Chat screenshot

+ 3 more

QuickCEP: Live Chat&AI Chatbot screenshot

+ 4 more

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Pros

Exclusively built for Shopify merchants ensuring tailored features
Quick setup of FAQ page/Help center with appealing templates in just 5 minutes
All-in-one support helpdesk that manages tickets from various channels
Customizable help widget for efficient ticket reception
Advanced helpdesk features including scheduled send, ticket tagging, and customer notes
Insightful reporting features for team and real-time ticket performance
24/7 support availability, ensuring round-the-clock service
Intuitive user interface allowing for seamless integration into product pages
High-quality customer support, including one-to-one demo calls and tutorial sessions

Improves operational efficiency and customer service.
24/7 AI chatbot support for instant responses.
Omnichannel live chat integrates multiple communication platforms (Instagram, Messenger, Email, WhatsApp, TikTok Shop).
Real-time customer behavior tracking for deeper insights.
Easy integration with Shopify and other platforms.
Powerful AI functions for personalized customer interactions.
Segmentation and targeting for email marketing and pop-up campaigns.
Intuitive and easy-to-use user interface.
Responsive and helpful customer support team.
Multi-language support for seamless communication with international customers.
Reduces response times and boosts customer satisfaction.
Aggregates and manages messages from various sources in real time.
Flexible and powerful CRM integration.

Cons

Missing information about pricing or possible limitations in the free version
Potential reliance on updates for promised features like the upcoming Chat feature

Frequent product updates can cause delays in accessing new functionalities.
Suggestions for more advanced email marketing features and deeper integrations.
The need for prompt synchronization of new feature updates to allow timely preparations.

Launched

Aug 21, 2023

Jan 04, 2022

Developer

Built by MOOSE INNOVATIONS INC.

Apps:

Average Rating:

2.5

Reviews:

340

Built by QuickCEP

Apps:

Average Rating:

4.8

Reviews:

Make Your Choice

Install App More info View alternatives

Compare Moose: AI Chatbot & Live Chat vs QuickCEP: Live Chat&AI Chatbot

Moose: AI Chatbot & Live Chat

QuickCEP: Live Chat&AI Chatbot

Moose: AI Chatbot & Live Chat