Compare Moose: AI Chatbot & Live Chat vs Musbu

Name: Musbu - Social Chat Button
Brand: Shopify

Moose: AI Chatbot & Live Chat

Advanced Helpdesk: FAQ builder, help center, support widget

Musbu - Social Chat Button

Enhance Support With WhatsApp Chat Button & Live Chat!

Moose: AI Chatbot & Live Chat

Advanced Helpdesk: FAQ builder, help center, support widget

Musbu - Social Chat Button

Enhance Support With WhatsApp Chat Button & Live Chat!

Rating

408 Reviews

9.4

267 Reviews

9.1

Pricing

Install App More info

More info

Features

Faq builder
Help center templates
Support ticket management
Customizable help widget
Efficient helpdesk workflow
Insightful performance reports

Customizable chat button
Responsive chat widget
Prefilled messages

Screenshots

Moose: AI Chatbot & Live Chat screenshot

+ 3 more

+ 2 more

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Pros

Exclusively built for Shopify merchants ensuring tailored features
Quick setup of FAQ page/Help center with appealing templates in just 5 minutes
All-in-one support helpdesk that manages tickets from various channels
Customizable help widget for efficient ticket reception
Advanced helpdesk features including scheduled send, ticket tagging, and customer notes
Insightful reporting features for team and real-time ticket performance
24/7 support availability, ensuring round-the-clock service
Intuitive user interface allowing for seamless integration into product pages
High-quality customer support, including one-to-one demo calls and tutorial sessions

Improves customer relationships by providing a direct line of communication
Increases customer satisfaction and loyalty
Potentially increases sales
Responsive WhatsApp icon, button, and chat widget for convenient customer contact
Customizable look and feel to match the store’s branding
Easy to install and configure with no coding required
Responsive chat widget that works seamlessly on all devices
Ability to set custom prefilled messages for customers
Positive user feedback highlighting the app's utility and ease of use
Free to use for Shopify users

Cons

Missing information about pricing or possible limitations in the free version
Potential reliance on updates for promised features like the upcoming Chat feature

Launched

Aug 21, 2023

May 02, 2023

Developer

Built by Shopify

Apps:

18329

Average Rating:

2.4

Reviews:

751,360

Built by Shopify

Apps:

18329

Average Rating:

2.4

Reviews:

751,360

Make Your Choice

Install App More info View alternatives

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Compare Moose: AI Chatbot & Live Chat vs Musbu - Social Chat Button

Moose: AI Chatbot & Live Chat

Musbu - Social Chat Button

Moose: AI Chatbot & Live Chat