Compare Moose: AI Chatbot & Live Chat vs FAST ‑ Chat Bubble & Leads

Name: FAST ‑ Chat Bubble &amp; Leads
Brand: Shopify

Moose: AI Chatbot & Live Chat

Advanced Helpdesk: FAQ builder, help center, support widget

FAST ‑ Chat Bubble & Leads

Boost sales with customizable WhatsApp chat integration for your site.

Moose: AI Chatbot & Live Chat

Advanced Helpdesk: FAQ builder, help center, support widget

FAST ‑ Chat Bubble & Leads

Boost sales with customizable WhatsApp chat integration for your site.

Rating

425 Reviews

9.4

39 Reviews

8.2

Pricing

Install App More info

Features

Faq builder
Help center templates
Support ticket management
Customizable help widget
Efficient helpdesk workflow
Insightful performance reports

Brand-matching styling
Responsive chat widget
Customizable whatsapp integration
Smart pre-filled messages
Custom business hours
Fast load, no code

Screenshots

Moose: AI Chatbot & Live Chat screenshot

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Pros

Exclusively built for Shopify merchants ensuring tailored features
Quick setup of FAQ page/Help center with appealing templates in just 5 minutes
All-in-one support helpdesk that manages tickets from various channels
Customizable help widget for efficient ticket reception
Advanced helpdesk features including scheduled send, ticket tagging, and customer notes
Insightful reporting features for team and real-time ticket performance
24/7 support availability, ensuring round-the-clock service
Intuitive user interface allowing for seamless integration into product pages
High-quality customer support, including one-to-one demo calls and tutorial sessions

Customizable pre-filled smart WhatsApp messages to initiate conversations easily.
Responsive chat button, icon, and widget that integrate seamlessly into websites.
Fully responsive chat widget for a flawless experience on all devices.
Allows setting custom business hours for customer availability.
Enhanced styling options to match your brand perfectly.
Smart pre-filled messages include links to products, streamlining sales.
Fast loading speed with no additional code added to your theme.

Cons

Missing information about pricing or possible limitations in the free version
Potential reliance on updates for promised features like the upcoming Chat feature

Limited functionality if not using WhatsApp for customer interaction.
Dependent on WhatsApp's availability and service reliability.
Requires customers to have WhatsApp installed to initiate conversations.
Over-reliance on a third-party platform for customer communication.
May not be suitable for businesses where WhatsApp is not a popular communication channel.

Launched

Aug 21, 2023

May 15, 2025

Developer

Built by Shopify

Apps:

18875

Average Rating:

2.4

Reviews:

770,413

Built by Shopify

Apps:

18875

Average Rating:

2.4

Reviews:

770,413

Make Your Choice

Install App More info View alternatives

Install App More info

Compare Moose: AI Chatbot & Live Chat vs FAST ‑ Chat Bubble & Leads

Moose: AI Chatbot & Live Chat

FAST ‑ Chat Bubble & Leads

Moose: AI Chatbot & Live Chat