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Marsello: Loyalty, Email, SMS

Customer loyalty software. Rewards, points, VIP tiers, & more

Email & SMS Marketing: Forward

Up your retention game with email and SMS marketing

Marsello: Loyalty, Email, SMS

Customer loyalty software. Rewards, points, VIP tiers, & more

Email & SMS Marketing: Forward

Up your retention game with email and SMS marketing

Rating

Rating

174 Reviews
1.9
24 Reviews
8.2

Pricing

Pricing

  • $125-$135 / Month
  • 14 Days Free Trial
  • $49-$199 / Month
  • Free Plan Available

Features

Features

  • Marketing automation
  • Vip tiers
  • Product recommendations
  • Custom rewards
  • No-code setup
  • Email campaigns
  • Referral programs
  • Pos integration
  • Customer insights
  • Advanced reporting
  • Welcome emails
  • Sms campaigns
  • Abandoned cart emails
  • Points rewards
  • Drip campaigns
  • Social media integrations
  • Pre-built templates
  • Drag-and-drop editor
  • Campaign analytics
  • Sms campaigns
  • Email promotions
  • Customizable automations
  • Deliverability meter

Screenshots

Screenshots

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Pros

Pros

  • Helps brands launch a world-class loyalty & rewards program
  • Works seamlessly with Shopify and existing POS systems
  • Enables acquisition of loyalty members through points, rewards, discounts, VIP tiers, and referrals
  • Offers powerful email marketing and SMS campaign tools
  • Uses sales data from POS & Shopify for marketing insights
  • Integrated loyalty rewards and marketing automation tools
  • Provides insights into customer behavior to improve marketing decisions
  • Allows design and launch of an omnichannel loyalty program with no coding required
  • Enhances customer growth with email campaigns, automations, and notifications
  • Creates a seamless loyalty experience by connecting eCommerce & POS systems
  • Increases customer retention with customizable rewards, points, and VIP tiers
  • Includes advanced reporting tools to review which tactics deliver the best results
  • Powerful segmentation engine for targeted marketing
  • Customizable automations for better campaign management
  • Easy-to-use drag-and-drop design editor
  • Prebuilt templates to speed up campaign creation
  • Detailed campaign analytics for performance tracking
  • 24x7 support with dedicated success managers
  • No limit on the number of contacts; pay for usage only
  • Features for email/SMS automations like Abandoned Cart, Welcome, Upsell/Cross-sell emails
  • Segmentation based on order history, geography, and campaign behavior
  • Deliverability Meter to ensure emails land in inboxes

Cons

Cons

  • Limited to integration primarily with Shopify and existing POS systems, which may exclude non-Shopify users
  • Potential complexity in setting up and managing various marketing tools and campaigns
  • Possibly high learning curve for users unfamiliar with loyalty programs and marketing automation
  • Additional costs for SMS campaigns may impact budget
  • Potential issues with initial setup or connection to platforms like Shopify, as mentioned in the review
  • Support response time can be slow or lacking, as evidenced by the user experience in the review

Launched

Launched

May 28, 2017
Jan 12, 2023

Developer

Developer

Apps:

3

Average Rating:

4.1

Reviews:

435

Apps:

1378

Average Rating:

3

Reviews:

41,686

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