Compare Mailchimp Email SMS Marketing vs Email & SMS Marketing: Forward

Name: Email &amp; SMS Marketing: Forward
Brand: Shopify

Mailchimp Email SMS Marketing

Drive traffic and sales with email, SMS, and automation

Email & SMS Marketing: Forward

Up your retention game with email and SMS marketing

Mailchimp Email SMS Marketing

Drive traffic and sales with email, SMS, and automation

Email & SMS Marketing: Forward

Up your retention game with email and SMS marketing

Rating

589 Reviews

24 Reviews

8.2

Pricing

Install App More info

Features

A/b testing
Email automation
Landing pages
Custom templates
Campaign types
Data insights
Pop-up forms
Segmentation targeting
Content studio
Ai improvements

Pre-built templates
Drag-and-drop editor
Campaign analytics
Sms campaigns
Email promotions
Customizable automations
Deliverability meter

Screenshots

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Email & SMS Marketing: Forward screenshot

+ 1 more

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Pros

Precision-targeted emails.
Expert insights and powerful marketing CRM.
Integration with Shopify online store and POS.
Launch email automations (e.g., abandoned cart, welcome emails).
Access to creative assets in Content Studio for reuse.
AI-powered improvements with Content Optimizer.
Insights powered by data from millions of campaigns.
Pre-built pop-up forms and landing pages.
Extensive email marketing features (e.g., newsletters, SMS campaigns, promotions).

Powerful segmentation engine for targeted marketing
Customizable automations for better campaign management
Easy-to-use drag-and-drop design editor
Prebuilt templates to speed up campaign creation
Detailed campaign analytics for performance tracking
24x7 support with dedicated success managers
No limit on the number of contacts; pay for usage only
Features for email/SMS automations like Abandoned Cart, Welcome, Upsell/Cross-sell emails
Segmentation based on order history, geography, and campaign behavior
Deliverability Meter to ensure emails land in inboxes

Cons

Cleverly hidden prices and overcharges reported by users.
Issues with disabling and deactivating features.
Difficulty in resolving integration problems with Shopify.
Random issues with double opt-ins overriding Shopify subscriptions.
Poor live chat support with template answers.
Faulty domain validation code.
High fees related to bot activities.
Manual efforts required due to synchronization problems.
Persistent code residues on websites post-uninstallation.
Comparatively less user-friendly than other email marketing apps.

Potential issues with initial setup or connection to platforms like Shopify, as mentioned in the review
Support response time can be slow or lacking, as evidenced by the user experience in the review

Launched

Nov 27, 2018

Jan 12, 2023

Developer

Built by Intuit Mailchimp

Apps:

Average Rating:

4.4

Reviews:

589

Built by Shopify

Apps:

1868

Average Rating:

2.9

Reviews:

71,119

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Compare Mailchimp Email SMS Marketing vs Email & SMS Marketing: Forward

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