Lucky Orange vs Propel: Best Shopify Heatmap & Replay Apps

Name: Propel Replay &amp; Session Record
Brand: Propel Commerce

Compare Lucky Orange and Propel for Shopify: features, pricing, and usability. Find the best heatmap & session replay tool for your store! Are you deciding between Lucky Orange and Propel for your Shopify store's heatmap and session recording needs? This guide compares both apps in detail, helping you choose the right tool for optimizing conversions and user experience.

Lucky Orange Heatmaps & Replay

One click install for visual cart and checkout analytics

Propel Replay & Session Record

Watch shoppers in action! Find errors with visitor replays!

Lucky Orange Heatmaps & Replay

One click install for visual cart and checkout analytics

Propel Replay & Session Record

Watch shoppers in action! Find errors with visitor replays!

Overview

What is Lucky Orange Heatmaps & Replay?

Lucky Orange is a behavior analytics tool for Wix that offers heatmaps, session recordings, and live chat to help you understand visitor interactions.

Key Strengths:

Comprehensive heatmaps (click, scroll, movement)
Dynamic session replay with filtering options
Built-in live chat and conversion funnel analysis

What is Propel Replay & Session Record?

Propel is a Shopify app focused on session recordings, heatmaps, and user behavior analytics. It provides actionable insights to enhance store usability and sales.

Key Strengths:

Detailed session replay and heatmap functionality
User-friendly dashboard with clear insights
Optimized for Shopify stores

Rating

825 Reviews

9.3

416 Reviews

9.3

Pricing

Install App More info

Features

Customer surveys
Session recordings
Live visitors
Heatmaps
Conversion funnels
Checkout events
Visitor discovery

Automatic installation
Error identification
Playback algorithms
Customer session recording
Filtering capabilities
Bot detection

Screenshots

Lucky Orange Heatmaps & Replay screenshot

+ 2 more

Propel Replay & Session Record screenshot

+ 3 more

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Pros

Easy and quick installation process
Valuable insights into customer activities and behaviors
Session recordings and live visitor tracking
Heatmaps to visualize what shoppers find most interesting
Pre-built conversion funnels to identify drop-offs in the purchase journey
Variety of preloaded checkout events for in-depth customer behavior analysis
Detailed analytics help improve conversion rates
Ability to communicate with customers and watch their interactions in real-time
Helpful customer support with high praise for quick and thorough assistance
User-friendly interface compared to competitors
Useful for both beginners and experienced users with different experience levels
Can guide improvements in website layout and product visibility based on customer interactions
Helps identify and address issues leading to cart abandonment
Positive user feedback on ease of navigation and usefulness of the app

Provides valuable insights into customer behavior by recording visitor interactions
User-friendly and easy to set up, making it accessible for users with no coding knowledge
Helps identify issues such as broken links, bots, and competitor activity that could be affecting sales and ad spending
Filters by various criteria like country and traffic type to focus on relevant replays
Customer support is responsive and helpful, aiding in quick resolution of issues
Offers a real-time playback feature showing actual user behavior, crucial for optimizing website layout
Installation is automatic and quick, requiring no technical expertise
Cost-effective with a high value for the features provided

Cons

Limited data from just a few days of use might not provide a comprehensive analysis
Some users may find the free version limited and might need to upgrade for more features

Limited feedback on long-term performance as many reviews are from users who have just started using the app
No negative reviews or cons provided in the current dataset, which could indicate potential review bias or lack of comprehensive feedback

Launched

Jul 07, 2014

Jun 16, 2021

Developer

Built by Lucky Orange LLC

Apps:

Average Rating:

4.8

Reviews:

825

Built by Propel Commerce

Apps:

Average Rating:

3.9

Reviews:

881

Make Your Choice

Install App More info View alternatives

Frequently Asked Questions (FAQ)

Which app offers better heatmap features: Lucky Orange or Propel?

Lucky Orange provides more advanced heatmap customization, while Propel focuses on simplicity and ease of use.
Is Lucky Orange or Propel more affordable?

Pricing varies based on features and usage. Lucky Orange offers tiered plans, while Propel has a straightforward pricing structure.
Do both apps support real-time analytics?

Yes, both Lucky Orange and Propel offer real-time session replay and heatmap tracking.
Which app is easier to set up on Shopify?

Propel is known for its quick and seamless Shopify integration, while Lucky Orange may require minor configuration.
Can I use both apps simultaneously?

Yes, but it may lead to redundant data. It's best to choose one based on your specific needs.

Lucky Orange vs Propel: Best Shopify Heatmap & Replay Apps

Lucky Orange Heatmaps & Replay

Propel Replay & Session Record

Lucky Orange Heatmaps & Replay