Compare lookfor: Scalable CX Platform vs VanChat AI Chatbot & Live Chat

Name: VanChat AI Chatbot &amp; Live Chat
Brand: Shopify

lookfor: Scalable CX Platform

ChatGPT AI chatbot to increase sales with human-like live chat

VanChat AI Chatbot & Live Chat

GPT4 AI Chatbot to increase sales and provide customer service

lookfor: Scalable CX Platform

ChatGPT AI chatbot to increase sales with human-like live chat

VanChat AI Chatbot & Live Chat

GPT4 AI Chatbot to increase sales and provide customer service

Rating

26 Reviews

8.7

99 Reviews

9.2

Pricing

Install App More info

Features

Product recommendations
Conversational shopping assistant
Neural search algorithms
Enhanced analytics
Direct checkout

Customizable chat widget
24/7 service
Proactive recommendations
Automatically retrained
Multiple knowledge uploads

Screenshots

lookfor: Scalable CX Platform screenshot

+ 6 more

VanChat AI Chatbot & Live Chat screenshot

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Pros

Enhances the shopping journey by making it more personal and emotionally engaging
Customizable AI chatbot tailored to specific store and customer needs
Establishes a conversational and relatable shopping experience
Quick and easy setup, operational within 5-15 minutes
Engages customers throughout the shopping process, adding fun and a human touch
Employs neural search algorithms for efficient product search
Capable of recommending the right products to increase average order value (AOV)
Enables direct checkout from the product card
Provides insight into shopping journeys to further improve the store
Highly praised for answering product-related questions effectively
Support team is helpful and collaborative

24/7 human-like customer service
Supports over 100 languages
Proactively sends product recommendations based on customer behaviors
Automatically retrains the AI with the latest product information
Multiple ways to upload knowledge to AI (files, links, and Q&A)
One-click to install customized chat widget to your store
Accurately identifies user intents and behaviors
Detects user emotions to convert visitors into buyers
Enhances customer satisfaction, minimizes abandonment rates, and boosts revenue
Platform is intuitive and functions make responding to queries and closing sales quick and easy

Cons

The app relies on advanced AI, which may have a learning curve for some users
Potential over-reliance on AI could diminish the value of human customer service
May require continuous monitoring and updating to ensure AI accuracy and relevance

No mention of pricing, which could be a concern for budget-conscious users
Dependency on AI accuracy and effectiveness, which can vary
Potential issues with customizations and integrations in unique cases
No reference to customer support for the app itself in case of issues
Possible language-specific limitations despite broad support

Launched

Jan 16, 2024

Feb 05, 2024

Developer

Built by Shopify

Apps:

18934

Average Rating:

2.4

Reviews:

771,285

Built by Shopify

Apps:

18934

Average Rating:

2.4

Reviews:

771,285

Make Your Choice

Install App More info

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Compare lookfor: Scalable CX Platform vs VanChat AI Chatbot & Live Chat

lookfor: Scalable CX Platform

VanChat AI Chatbot & Live Chat

lookfor: Scalable CX Platform