Compare lookfor: Scalable CX Platform vs Re:amaze AI Helpdesk & Chat

Name: Re:amaze AI Helpdesk &amp; Chat
Brand: Shopify

lookfor: Scalable CX Platform

ChatGPT AI chatbot to increase sales with human-like live chat

Re:amaze AI Helpdesk & Chat

Convert more customers w/ AI powered helpdesk and live chat

lookfor: Scalable CX Platform

ChatGPT AI chatbot to increase sales with human-like live chat

Re:amaze AI Helpdesk & Chat

Convert more customers w/ AI powered helpdesk and live chat

Rating

29 Reviews

9.1

177 Reviews

7.2

Pricing

Install App More info

Features

Product recommendations
Conversational shopping assistant
Neural search algorithms
Enhanced analytics
Direct checkout

Push notifications
Automations
Order management
Ai chatbots
Content generation
Unified inbox
Ai-powered live chat
Satisfaction surveys
Status pages

Screenshots

lookfor: Scalable CX Platform screenshot

+ 6 more

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Pros

Enhances the shopping journey by making it more personal and emotionally engaging
Customizable AI chatbot tailored to specific store and customer needs
Establishes a conversational and relatable shopping experience
Quick and easy setup, operational within 5-15 minutes
Engages customers throughout the shopping process, adding fun and a human touch
Employs neural search algorithms for efficient product search
Capable of recommending the right products to increase average order value (AOV)
Enables direct checkout from the product card
Provides insight into shopping journeys to further improve the store
Highly praised for answering product-related questions effectively
Support team is helpful and collaborative

AI-powered helpdesk and live chat optimized for sales
Unified helpdesk inbox and CRM that maps conversations to orders, revenue, returns, and reviews
Ability to unify email, social, SMS, and voice conversations in a single inbox
Directly manage, modify, and create Shopify orders within customer support and chats
AI capabilities for creating replies, writing FAQ articles, building chatbots, and summarizing
Automation of common tasks and patterns with data and rules to save time
Contains features for satisfaction surveys, status pages, and push notifications to keep customers engaged

Cons

The app relies on advanced AI, which may have a learning curve for some users
Potential over-reliance on AI could diminish the value of human customer service
May require continuous monitoring and updating to ensure AI accuracy and relevance

May require a learning curve to set up and optimize AI functionalities
Potential integration issues with non-Shopify platforms
Could be expensive for small businesses
Dependent on the reliability of AI algorithms which may need fine-tuning
Some users might find the unified inbox overwhelming if not managed properly

Launched

Jan 16, 2024

Mar 31, 2014

Developer

Built by Shopify

Apps:

19272

Average Rating:

2.4

Reviews:

794,257

Built by Shopify

Apps:

19272

Average Rating:

2.4

Reviews:

794,257

Make Your Choice

Install App More info

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Compare lookfor: Scalable CX Platform vs Re:amaze AI Helpdesk & Chat

lookfor: Scalable CX Platform

Re:amaze AI Helpdesk & Chat

lookfor: Scalable CX Platform