Compare lookfor: Scalable CX Platform vs LiveChat: AI live chat by Text

Name: LiveChat: AI live chat by Text
Brand: Shopify

lookfor: Scalable CX Platform

ChatGPT AI chatbot to increase sales with human-like live chat

LiveChat: AI live chat by Text

Live Chat with Help Desk and Product Recommendations

lookfor: Scalable CX Platform

ChatGPT AI chatbot to increase sales with human-like live chat

LiveChat: AI live chat by Text

Live Chat with Help Desk and Product Recommendations

Rating

29 Reviews

9.1

47 Reviews

9.1

Pricing

Install App More info

Features

Product recommendations
Conversational shopping assistant
Neural search algorithms
Enhanced analytics
Direct checkout

Product recommendations
Discount codes
Order history
Pre-set messages
Cart preview
Messaging integration

Screenshots

lookfor: Scalable CX Platform screenshot

+ 6 more

LiveChat: AI live chat by Text screenshot

+ 2 more

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Pros

Enhances the shopping journey by making it more personal and emotionally engaging
Customizable AI chatbot tailored to specific store and customer needs
Establishes a conversational and relatable shopping experience
Quick and easy setup, operational within 5-15 minutes
Engages customers throughout the shopping process, adding fun and a human touch
Employs neural search algorithms for efficient product search
Capable of recommending the right products to increase average order value (AOV)
Enables direct checkout from the product card
Provides insight into shopping journeys to further improve the store
Highly praised for answering product-related questions effectively
Support team is helpful and collaborative

Immediate engagement with shoppers using pre-set messages
Capability to send discount codes based on visitor behavior
Access to customer details like cart content and order history
Possibility to send product recommendations linking directly to product pages
Real-time cart preview feature
Engage shoppers with coupons, deals, and announcements
Integration with popular messaging apps like Messenger and WhatsApp

Cons

The app relies on advanced AI, which may have a learning curve for some users
Potential over-reliance on AI could diminish the value of human customer service
May require continuous monitoring and updating to ensure AI accuracy and relevance

Potential for intrusive experience if messages are too frequent
Requires monitoring and ongoing management to maintain effectiveness
Dependence on predefined criteria which may not cover all shopper behaviors
Possibility of technical issues or glitches during integration with other apps

Launched

Jan 16, 2024

Nov 29, 2017

Developer

Built by Shopify

Apps:

19345

Average Rating:

2.4

Reviews:

796,584

Built by Shopify

Apps:

19345

Average Rating:

2.4

Reviews:

796,584

Make Your Choice

Install App More info

Compare lookfor: Scalable CX Platform vs LiveChat: AI live chat by Text

lookfor: Scalable CX Platform

LiveChat: AI live chat by Text

lookfor: Scalable CX Platform