LiveRecover vs RecoverMyCart: Top Shopify SMS Recovery

Name: RecoverMyCart
Brand: Shopify

Are you a Shopify store owner trying to enhance your cart recovery strategy and wondering which app—LiveRecover SMS Cart Recovery or RecoverMyCart—is the best fit for your business? In this comprehensive comparison, we’ll evaluate LiveRecover vs. RecoverMyCart, focusing on their unique features, pricing, user experience, integrations, and overall effectiveness in recovering abandoned carts. This guide is designed to help you make an informed decision, whether you are new to Shopify or looking to optimize your existing store. Select the right tool to elevate your sales and customer engagement, ensuring you maximize your store's revenue potential.

LiveRecover SMS Cart Recovery

Boost revenue with human-powered SMS cart recovery

RecoverMyCart

Abandoned Cart Emails, Facebook Messenger Reminders & Pop-Ups!

LiveRecover SMS Cart Recovery

Boost revenue with human-powered SMS cart recovery

RecoverMyCart

Abandoned Cart Emails, Facebook Messenger Reminders & Pop-Ups!

Rating

73 Reviews

9.1

141 Reviews

1.9

Pricing

Install App More info

Features

Real-time engagement
Custom workflows
Knowledge base
Unique discounts
Performance metrics

Pre-built templates
Custom branding
Automated emails
Pop-ups
Messenger reminders
Cross-device carts

Screenshots

LiveRecover SMS Cart Recovery screenshot

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Pros

Boosts revenue, Average Order Value (AOV), and conversion rates via SMS
Live agents provide personalized outreach to recover abandoned carts
Easy integration with your store within minutes
Suitable for both enterprise DTC brands and small businesses
Real-time SMS conversation engagement with customers
Configurable workflows with custom conditions for abandoned carts
Use of existing FAQs to populate the Knowledge Base to assist agents
Unique one-time discount codes generated for each customer
Access to insights and performance metrics

Helps recover lost revenue by addressing abandoned carts
Provides beautiful abandoned cart emails and Facebook Messenger reminders
Includes simple pop-ups and cross-device carts for comprehensive coverage
Fully automatic setup: just install, set, and start
Comes with best-practice defaults: pre-built and optimized templates
Customizable: allows for branding, email text edits, and sending timing adjustments

Cons

Poor customer service with delayed responses – emails not answered in over 4 days and text support not responded in over 24 hours
Potential reliance on live agents which may not scale well if support response times are slow

Potential dependency on emails and Facebook Messenger; effectiveness can vary based on user engagement with these platforms
May require frequent monitoring and tweaking to maintain optimal performance
Customizability might require additional effort or technical know-how to fully utilize

Launched

Jan 13, 2021

Mar 28, 2016

Developer

Built by Shopify

Apps:

17923

Average Rating:

2.5

Reviews:

731,226

Built by Shopify

Apps:

17923

Average Rating:

2.5

Reviews:

731,226

Make Your Choice

Install App More info View alternatives

LiveRecover vs RecoverMyCart: Top Shopify SMS Recovery

LiveRecover SMS Cart Recovery

RecoverMyCart

LiveRecover SMS Cart Recovery