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LiveRecover SMS Cart Recovery

Boost revenue with human-powered SMS cart recovery

Email & SMS Marketing: Forward

Up your retention game with email and SMS marketing

LiveRecover SMS Cart Recovery

Boost revenue with human-powered SMS cart recovery

Email & SMS Marketing: Forward

Up your retention game with email and SMS marketing

Rating

Rating

76 Reviews
7.9
24 Reviews
8.2

Pricing

Pricing

  • $49-$500 / Month
  • Free Plan Available
  • 30 Days Free Trial
  • $49-$199 / Month
  • Free Plan Available

Features

Features

  • Real-time engagement
  • Custom workflows
  • Knowledge base
  • Unique discounts
  • Performance metrics
  • Pre-built templates
  • Drag-and-drop editor
  • Campaign analytics
  • Sms campaigns
  • Email promotions
  • Customizable automations
  • Deliverability meter

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Pros

Pros

  • Boosts revenue, Average Order Value (AOV), and conversion rates via SMS
  • Live agents provide personalized outreach to recover abandoned carts
  • Easy integration with your store within minutes
  • Suitable for both enterprise DTC brands and small businesses
  • Real-time SMS conversation engagement with customers
  • Configurable workflows with custom conditions for abandoned carts
  • Use of existing FAQs to populate the Knowledge Base to assist agents
  • Unique one-time discount codes generated for each customer
  • Access to insights and performance metrics
  • Powerful segmentation engine for targeted marketing
  • Customizable automations for better campaign management
  • Easy-to-use drag-and-drop design editor
  • Prebuilt templates to speed up campaign creation
  • Detailed campaign analytics for performance tracking
  • 24x7 support with dedicated success managers
  • No limit on the number of contacts; pay for usage only
  • Features for email/SMS automations like Abandoned Cart, Welcome, Upsell/Cross-sell emails
  • Segmentation based on order history, geography, and campaign behavior
  • Deliverability Meter to ensure emails land in inboxes

Cons

Cons

  • Poor customer service with delayed responses – emails not answered in over 4 days and text support not responded in over 24 hours
  • Potential reliance on live agents which may not scale well if support response times are slow
  • Potential issues with initial setup or connection to platforms like Shopify, as mentioned in the review
  • Support response time can be slow or lacking, as evidenced by the user experience in the review

Launched

Launched

Jan 13, 2021
Jan 12, 2023

Developer

Developer

Apps:

16460

Average Rating:

2.4

Reviews:

529,604

Apps:

16460

Average Rating:

2.4

Reviews:

529,604

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