Compare Live Chat vs Chat

Name: Chat
Brand: POWR

Live Chat

Boost engagement with proactive chat, improving sales through instant communication.

Chat

Connect effortlessly across WhatsApp, Messenger, and Telegram for seamless support.

Live Chat

Boost engagement with proactive chat, improving sales through instant communication.

Chat

Connect effortlessly across WhatsApp, Messenger, and Telegram for seamless support.

Rating

74 Reviews

6.4

34 Reviews

4.6

Pricing

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Features

Conversion rate optimization
Multi-channel support
Instant communication
Mobile app access
Proactive chat greetings
Asynchronous messaging
Custom chat greetings
Shopping cart prevention

Customizable design
Real-time chat
Cross-platform messaging

Screenshots

+ 1 more

+ 1 more

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Pros

Boosts engagement with proactive chat greetings and targeted messages
Improves sales through instant communication with website visitors
Offers instant customer service across multiple channels (website chat widget, Messenger, Apple Business Chat, etc)
Mobile apps available on iOS and Android allow communication on the go
Supports asynchronous communication enabling customers to continue with other activities while waiting for a response
Enhances the visual appeal of the website with a modern chat window
Increases customer interaction and conversion rates with chat greetings based on specific pages
Ability to send coupons, sales deals, and announcements to encourage purchasing and reduce cart abandonment
Positive user feedback, rated 5/5 for helping in closing sales
Free 14-day trial available, providing an opportunity for users to explore the app's features

Integrates with multiple popular messaging platforms: WhatsApp, Facebook Messenger, and Telegram
Ability to customize chat appearance to fit website design, enhancing user experience
Allows for personalized welcome messages and avatars, fostering trust with site visitors
Real-time message delivery and responses improve customer engagement and support efficiency
Chat visibility and frequency can be tailored to different visitor types (new, returning, etc)
Responsive design supporting text in any language, ensuring accessibility across devices
Comprehensive support resources available via POWR Help Center, including live chat and 24/7 email support

Cons

May require time and effort to set up personalized chat greetings and automations
Potential dependency on internet connectivity for mobile response capability
Users may need to manage multiple communication channels

Potential dependency on multiple platforms may increase complexity in managing chats
Customization options might require a learning curve for users unfamiliar with design adjustments
Real-time engagement necessitates constant availability for response management
No mention of integration capabilities with CRM or customer data management systems

Launched

Aug 28, 2025

Developer

Built by Text

Apps:

Average Rating:

3.9

Reviews:

Built by POWR

Apps:

Average Rating:

3.6

Reviews:

17,591

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Compare Live Chat vs Chat

Live Chat

Chat

Live Chat