Compare LimeChat: WhatsApp Support+AI vs Omnichannel Marketing &Support

Name: Omnichannel Marketing &amp;Support
Brand: Shopify

LimeChat: WhatsApp Support+AI

Build AI-driven WhatsApp journeys. Market & convert on chat!

Omnichannel Marketing &Support

Elevate D2C growth with WhatsApp automation and customer engagement tools.

LimeChat: WhatsApp Support+AI

Build AI-driven WhatsApp journeys. Market & convert on chat!

Omnichannel Marketing &Support

Elevate D2C growth with WhatsApp automation and customer engagement tools.

Rating

49 Reviews

9.1

84 Reviews

8.2

Pricing

Install App More info

Features

Customer journeys
Abandoned cart messages
Ai-driven whatsapp commerce
Gpt chatbots
Spam-free marketing
Whatsapp selling
Complete crm
Ai-powered analytics

Cart recovery
Order updates
Smart automation
Whatsapp commerce
Agent support

Screenshots

LimeChat: WhatsApp Support+AI screenshot

+ 1 more

Omnichannel Marketing &Support screenshot

+ 4 more

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Pros

Enhances WhatsApp communication strategy and customer experience
Contributes to improved revenue through effective integration and support
Offers easy integration and fully automated journeys and campaign reports
Provides valuable support with a responsive customer service team
Drives impressive retention rates and engages new and existing customers
LimeChat is viewed as a partner in business growth, not just a service provider
Scales operations without additional support staff via GPT-powered chatbots
Ensures spam-free WhatsApp marketing
Complies with GDPR, SOC2, and ISO27001 for data protection

Exceptional customer service and support team, praised for being proactive, professional, and highly responsive.
Effective automation tools for customer engagement across multiple channels like WhatsApp, Instagram, Email, and Chat.
Improves cart recovery and boosts sales through smart automation and personalized experiences.
Streamlines customer support and sales with real-time messaging and automated responses, enhancing customer retention.
User-friendly interface with intuitive tools that simplify campaign setup and management.
Cost-effective solution for customer acquisition and re-engagement campaigns.
Offers robust analytics for agent performance and customer insights to optimize engagement strategies.
AI-powered chatbot and omnichannel support improve customer interactions and retention.
Highly recommended for D2C brands aiming to enhance their customer journey and streamline operations.

Cons

Minimal negative feedback noted explicitly in the reviews, presenting a potential need for broader user feedback for balanced insights.
Dependency on account managers for optimal usage might limit self-service capabilities for some users.

Launched

Nov 14, 2021

Oct 02, 2023

Developer

Built by Shopify

Apps:

17933

Average Rating:

2.5

Reviews:

731,317

Built by Shopify

Apps:

17933

Average Rating:

2.5

Reviews:

731,317

Make Your Choice

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Compare LimeChat: WhatsApp Support+AI vs Omnichannel Marketing &Support

LimeChat: WhatsApp Support+AI

Omnichannel Marketing &Support

LimeChat: WhatsApp Support+AI