Compare Joy Rewards & Loyalty Program vs Happy Birthday by Union Works

Name: Happy Birthday by Union Works
Brand: Union Works Apps

Joy Rewards & Loyalty Program

Loyalty & Rewards Program with VIP Tiers, POS & Loyalty Page

Happy Birthday by Union Works

Deepen customer loyalty by celebrating customer Birthdays

Joy Rewards & Loyalty Program

Loyalty & Rewards Program with VIP Tiers, POS & Loyalty Page

Happy Birthday by Union Works

Deepen customer loyalty by celebrating customer Birthdays

Rating

2,049 Reviews

9.3

193 Reviews

9.1

Pricing

Install App More info

Features

App integrations
Discount stacking
Automated notifications
Loyalty page generator
Pos integration
Loyalty programs setup
Vip tiers management
Rewards customization

Customizable email templates
Analytics dashboard
Birthday email automation
Customer birthday tracking
Personalized discounts
Scheduled sending times
Birthday reminder notifications

Screenshots

+ 4 more

Happy Birthday by Union Works screenshot

+ 6 more

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Pros

Easy to set up loyalty programs, VIP tiers, and rewards
Compatible with POS systems for a seamless in-store and online experience
Automated email notifications and app integrations
Offers a wide variety of reward and discount types
Manageable customer tiers, points, and missions with data export/import options
Positive customer service experiences repeatedly praised in reviews
Useful customer service chat feature that provides immediate support
Highly customizable with options for badges, cash back, coupons, and more

Enhances customer retention by personalizing marketing efforts with birthday emails
Cost-effective loyalty program suitable for Shopify merchants of any size
Provides crucial zero-party data for targeted marketing campaigns and deeper customer insights
Encourages a continuous cycle of engagement by celebrating customers' birthdays

Cons

Some features are marked as 'Coming Soon' and have not been added for a long time
Issues with Klaviyo API integration that have not been resolved, affecting email marketing campaigns
Limited functionality with the referral program – cannot offer points for referrals, only discounts
Point balance function does not work with Shopify New account type
Some users feel the app's abilities are minimal for a rewards program
Coupons under the Reward list code do not show the actual amount of the coupon

The benefit of the app heavily depends on the accuracy of the birthday data collected
Relies on email open rates which can vary by industry and customer base
May not be as effective for businesses with a one-time purchase model
Potential for discount abuse if not properly managed

Launched

Jun 27, 2021

Jun 22, 2017

Developer

Built by Joy Loyalty (by Avada)

Apps:

Average Rating:

4.9

Reviews:

2,049

Built by Union Works Apps

Apps:

Average Rating:

4.7

Reviews:

510

Make Your Choice

Install App More info View alternatives

Compare Joy Rewards & Loyalty Program vs Happy Birthday by Union Works

Joy Rewards & Loyalty Program

Happy Birthday by Union Works

Joy Rewards & Loyalty Program